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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.87 (255 reviews)

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4.74

Based on 255 reviews, last reviewed 20th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Deducting whole years premium after death of pet Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys beha... Read more Reviewed on: 20th January 2024

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (255)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Perfect

I purchased a Gold package. Good customer care Reviewed on: 20th September 2017

I'm very happy with my insurance deal.

I haven't had to use my insurance yet thankfully but hopefully when I do, I will be able to give a very satisfied comment. Reviewed on: 19th September 2017

Quick and effeciant

Just join and my experience was really great. Easy to use and quick to get insured Reviewed on: 19th September 2017

Up to now a great experience

Haven't been involved long but what I have seen Healthy pets insurance has been great. Website is very clear on what it provides with a good number of policies to suit everyone. Would definitely recommend Reviewed on: 19th September 2017

Fantastic Service

Amazing online service and so stress free to set up would highly recommend Reviewed on: 19th September 2017

Great service

Easy to set up, competitively priced and provides a great service. Reviewed on: 19th September 2017

Very happy

So easy to use, quick to quote and set up! Would recommend! Reviewed on: 19th September 2017

Excellent value at the right price

Early days yet so not had need to make a claim, but since they pay the vet direct that takes another worry away at what could be a traumatic time. Reviewed on: 19th September 2017