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H&T : Pawnbrokers reviews

4.53
Based on 318 reviews, last reviewed 8th Jan 2025
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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10%
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0%
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0%
See only 1 star reviews
3%

Latest highest rating:

5

Top marks for the Clydebank shop !! Great to walk into a shop where the staff are greeting you a warm smile and a happy outlook.Explained what I wanted and the staff were on the job very... Read more Reviewed on: 12th October 2023
Gordon McNeil's avatar
Gordon McNeil

Latest lowest rating:

1

No compensation for the little guy So after being double charges and being deprived of over £500 for 5 days asked for compensation of a paltry £20 so that: I didn't end up out of pock... Read more Reviewed on: 8th January 2025
Alan's avatar
Alan

About this product

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H&T Pawnbrokers reviews (318)

Review of the H&T, Pawnbrokers:

Double charged

1
on 4/1/2025 I obtained travel money to the value of £507 from the Newcastle branch in the Grainger market There were problems with the card machine and I now find I have been charged twice! I have contacted their complaint dept via the web form - no response I have contacted them on their complaints email - no response Do they care that I'm losing interest because of the mobney they've taken - no Do they care that I might go overdrawn - no Do they want to keep my money as long as possible - yes, probably forever Awful company Reviewed on: 7th January 2025

Very good service , very efficient

5
Staff is very good. And fast. I would recommend to anyone .. Reviewed on: 7th May 2019

Helpful friendly service

5
Great staff offering a friendly and helpful service. I was even given a cup of coffee whilst things were processed. First class service. Reviewed on: 7th May 2019

Great shop

5
Lovely friendly people. Great experience and great bargain,s . Lovely place to shop. Reviewed on: 7th May 2019

Excellent Service

5
Following a house move we found various items of jewellery that had not been worn for years and to be fair would remain in a drawer until the next move. In this instance I wanted to part with a Gentleman’s wrist watch and rather than go through the hassle of eBay opted to take it to H&T. Our sales lady, Debbie, was friendly and knowledgeable about the type of watch that I was selling, she explained the sales process and asked for a history of the watch. Debbie took pictures of the watch that were sent to their head office for validation and 30 mins later made me an offer much higher than I was expecting. Both my partner and I were impressed with the professional service received and will definitely use H&T again. Reviewed on: 5th May 2019

Selling gold.

5
I’m happy for everything. Good staff. Thank you Reviewed on: 4th May 2019

couldn't be more helpful lovely friendly people

5
Helpful and friendly and left me feeling happy Reviewed on: 2nd May 2019

Great customer service

5
Very helpful staff from the minute you walking to the store Reviewed on: 2nd May 2019

Staff

5
Excellent and happy staff seem to know everyone by nama Reviewed on: 8th April 2019

Great service

5
You are guaranteed positive service . I would recommend to family if they needed good quality items at a low price Reviewed on: 8th April 2019

brilliant

4
helpful staff, well mannered and friendly. great people Reviewed on: 8th April 2019
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