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Alan

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Review of the H&T, Pawnbrokers:

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No compensation for the little guy

So after being double charges and being deprived of over £500 for 5 days asked for compensation of a paltry £20 so that: I didn't end up out of pocket (interest) because of a major error on their part To compensate for the stress caused To compensate for the fact that neither their email or web form complaints system worked The measure of an organisation is how it reacts to it's failings, unfortunately no stars is not an option No way am I getting anything! Nothing I can do, corporate monolith punches down on the little guy Reviewed on: 8th January 2025

Review of the H&T, Pawnbrokers:

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Double charged

on 4/1/2025 I obtained travel money to the value of £507 from the Newcastle branch in the Grainger market There were problems with the card machine and I now find I have been charged twice! I have contacted their complaint dept via the web form - no response I have contacted them on their complaints email - no response Do they care that I'm losing interest because of the mobney they've taken - no Do they care that I might go overdrawn - no Do they want to keep my money as long as possible - yes, probably forever Awful company Reviewed on: 7th January 2025

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