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Just Travel Cover: Travel Insurance reviews

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4.87
Based on 1,855 reviews, last reviewed 17th Oct 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Superb service Friendly service and very affordable my number one for travel insurance Reviewed on: 17th October 2023
Joe's avatar
Joe

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
Read all reviews See your review

About this product

If you’ve been a Just Travel Cover customer, please share your experience of their over 65s travel insurance, especially if you’ve had cover with pre-existing conditions. We’re building the biggest collection of independent reviews online, and your Just Travel Cover review can help others find the best possible travel insurance products for them.

Just Travel Cover Travel Insurance reviews (1855)

Review of the Just Travel Cover, Travel Insurance:

Steer clear of this company

1
While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
Reply from Just Travel Cover Hello Terry, I have spoken to the insurer and the claims company, and I understand this claim has been paid and you were happy with the resolution. With this in mind, we would appreciate it if you could amend this review, please? Response date: 10th October 2023
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Just Travel Cover

5 Star Products, 5 Star Staff

5
Value for money products, friendly and knowledgeable staff. Reviewed on: 16th October 2023
Beth's avatar
Beth

Good value travel insurance

5
Was very helpful when needing insurance cover at short notice Reviewed on: 16th October 2023
C Graham's avatar
C Graham

Wonderful Service

5
The staff I spoke to were very knowledgeable and helpful. They fully explained everything and then went through it again to ensure I fully understood. Outstanding Reviewed on: 16th October 2023
Mark Gore's avatar
Mark Gore

A*

5
Fantastic product, value and service Reviewed on: 16th October 2023
Sfm16's avatar
Sfm16

Excellent service

5
Great for those with underlying health condition. Excellent cover and very reasonable cost. Have used them for several years now and will continue to do so. Have recommended them to friends, family and colleagues. Reviewed on: 16th October 2023
Lindsay Jamieson 's avatar
Lindsay Jamieson

good

5
Amazing company. Affordable cover, Great staff. Reviewed on: 16th October 2023
deanne's avatar
deanne

Fantastic customer service

5
Very clear and quick. Will answer any query you may have about where your travelling to Reviewed on: 16th October 2023
Derek Henderson 's avatar
Derek Henderson

Great company

5
Great customer service. Would definitely recommend to friends and family Reviewed on: 16th October 2023
Susan Dodds 's avatar
Susan Dodds

Unhurried, friendly and informed.

5
"I have renewed with Just Travel for a number of years now. Each time the process is clear and I am confident that the JT assistant has understood my requirements and sought the best policy for me." Reviewed on: 16th October 2023
Jez Dyer's avatar
Jez Dyer

Excellent service

5
Fantastic service lovely people Reviewed on: 16th October 2023
Stephen Dixon's avatar
Stephen Dixon

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