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London & Country: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 3.82 (11 reviews)

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3.98

Based on 11 reviews, last reviewed 24th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

4 star

18%

Latest highest rating:

5

User-friendly and expert The flexibility and patience of the broker I spoke to taking account of my many unknowns was exemplary. He was extremely knowledgeable in the field a... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Poor service, didn't get back in touch when promised I looked at remortgaging with L&C as I was on my lenders SVR. They asked for all the details as you'd expect and arranged a time to call me back - no ... Read more Reviewed on: 1st February 2022

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About this product

Want to read reviews of mortgage broker London & Country? See what the Smart Money People community is saying below to help you decide which broker is right for you. Or have you already used London & Country in the past? Post a review of your experiences and you'll be helping others with their mortgage application!

London & Country Mortgage Broker reviews (11)

Review of the London & Country, Mortgage Broker:

I have used them numerous times for remortgaging.

I have used them numerous times for remortgaging. I think you get what you pay for in that a free service provides you with mediocre level of service. Reviewed on: 2nd April 2024

User-friendly and expert

The flexibility and patience of the broker I spoke to taking account of my many unknowns was exemplary. He was extremely knowledgeable in the field and had quick specific answers to my many questions. The service was really responsive and easy to access with no delays other than the ones I put in place due to not being quite ready to make a decision. Thoroughly recommend. 10/10 Reviewed on: 24th May 2024

Great advice

Very helpful company. We have always had great service from Paul, and we always renew our mortgage with L&C. We feel very confident in their ability to find us the best deal. Reviewed on: 31st May 2023

Pretty good a mortgage broker for all your online needs

Fantastic team. Just requires patience at times to get you through to the right person. Can't praise Alan Offield enough (Direct Builder Relationship Expert). A company is from its people & the ones like Alan bring real glory to the name & fame of a firm. Cleo Marr (case mgr) & Sarah Stevens (senior case mgr) have been instrumental in handling our case & providing timely updates which is the most crucial bit here. L&C offer the most competitive mortgage offer you can think of that's available in the market. Habito is a really close call (and maybe better too in some regards) but L&C's personal touch & company values makes it stand out from the rest. Reviewed on: 15th February 2022

Poor service, didn't get back in touch when promised

I looked at remortgaging with L&C as I was on my lenders SVR. They asked for all the details as you'd expect and arranged a time to call me back - no call came. Received an email a couple of weeks later asking when would be best to call. Gave my availability but heard nothing. Finally got an email asking if I still wanted to use them - told them where to go. Avoid! Reviewed on: 1st February 2022

Excellent choice

Best experience I’ve ever got, and the people are so friendly and welcoming Reviewed on: 24th February 2021

How I love London mataul Credit union

My experience with London mataul Credit Union was wonderful and amazing because it nice working with all of you and helping family and carers love you all god bless all of you Reviewed on: 25th June 2020

Easy to deal with

Everything runs smoothly every time I use them, couldn't be simpler Reviewed on: 17th January 2020

Too big to care

Slow or none responsive to emails and calls. Pot luck as to which advisor is assigned to you. Some of them just do not care or are arrogant and you end up with terrible service. Just find a local recommended broker instead. Reviewed on: 8th December 2018

Brilliant

Ryan at London and Country guided us through our remortgage and helped us save on what we had been payjng Reviewed on: 5th February 2018

Employee Trainee Staff

Started okay but once the mortgage process got under way they were complete amatures when it came to basic communication. I spoke to two people who sounded like they had just left school and sounded shy, unaware of what I was asking and didn't know how to find answers. Could have done a better job myself but I suppose it was a free service, I was just new to the whole mortgage process. Reviewed on: 23rd August 2017