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JLM Mortgage Services: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.5 (8 reviews)

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3.00

Based on 8 reviews, last reviewed 10th Feb 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

4 star

3 star

2 star

13%

Latest highest rating:

5

Mr C Gardner Cannot recommend JLM enough. Gareth was a pleasure to work with, kept us informed throughout the process and he knows his field of work backwards (in ... Read more Reviewed on: 22nd February 2023

Latest lowest rating:

1

No knowledge to deal with pre-cast concrete I have been dealing with a man called Andrew Steinbach from 17/12/24 to 30/01/25 during which he proved to have no plan, no strategy and no knowledge ... Read more Reviewed on: 10th February 2025

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JLM Mortgage Services Mortgage Broker reviews (8)

No knowledge to deal with pre-cast concrete

I have been dealing with a man called Andrew Steinbach from 17/12/24 to 30/01/25 during which he proved to have no plan, no strategy and no knowledge to deal with my mortgage case. Having my Nationwide mortgage refused by a surveyor as the house was built from "pre-cast concrete", I called other high street banks, which confirmed they also categorically refuse loans for this type of construction. I took advice from two mortgage advisors, and then I was directed to the third one,... Andrew, by the seller. Andrew was posing as a confident specialist representing a company. However, I had a very bad opinion about him from the very beginning, as Steinbach was not listening, not taking my preferences under consideration (trying to force me to take long-term mortgage as if he was deaf I've a high deposit and a high paying job), which led me to the conclusion he is prejudiced against successful migrant women. Despite my reluctance towards small lenders, he insisted to make unfavorable application with Accord Mortgages, the company another advisor from Mojo confirmed as not issuing loans for "pre-cast concrete". Nevertheless, Andrew made it, but it took him from 18/12/24 to 6/01/25!!!: constantly made excuses why he is not available ("off", "Christmas", "family arrived"). We were supposed to have a call, he kept postponing it from 21st till 30th Dec '24. Wtf was this man doing if making a mortgage application takes 30min!? They applied with Accord only on the 9th Jan 2025. And guess what? 16/01 Accord REJECTED it. Steinbach's next ingenious imbecilic idea was to apply with Santander to which I reminded him I've already told him that I've had called Santander before I met Andrew and they're not lending for "pre-cast concrete". I also showed him news that Santander will depart from the UK market; after that he kept silent, then proposed I call Lloyds to remove some pennies unpaid charges from my credit record because "it'll boost your credit score immediately" (the score he screwed himself). And guess what? They didn't! Lloyds also confirmed that an overdraft made after an account was closed cannot be removed. Thus, you see, 100% of what this man told me was wrong. He possesses not enough education, no knowledge, plan or strategy to advise people on mortgages. His moves are chaotic, uniformed, uncoordinated, he can't even stick to the hour he proposed to call. Steinbach wasted two months of our lives: house is back on the market, sellers lost their dreamed countryside purchase, and I ended up with a destroyed credit score - all due to incompetence of Andrew Steinbach. Reviewed on: 10th February 2025

Mr C Gardner

Cannot recommend JLM enough. Gareth was a pleasure to work with, kept us informed throughout the process and he knows his field of work backwards (in my opinion). Highly recommend JLM if you are looking for a Mortgage Broker. Reviewed on: 22nd February 2023

Fantastic service

Great service all round, knowledgable, helpful. Excellent. Reviewed on: 6th January 2019

Great personal service

Great dialogue and due care in handling my remortgage! Reviewed on: 5th January 2019

Fantastic Service

I have used Rory Joseph for advice on multiple occasions. Always reliable and knowledgeable. Reviewed on: 4th January 2019

Friendly, flexible and knowledgable service

Every time I’ve used them I’ve always felt like I’m getting the best deal for me. It’s always done at a time suitable for me and Seb is able to ease any concerns we have. Quick and simple service Reviewed on: 4th January 2019

Fantastic firm

Helpful honest advice that you can trust. Reviewed on: 19th December 2018

Mortgage

JLM are an outstanding mortgage provider. I can not rate Sebastian or Nicola Highly enough. They can not do enough for you and put you at total ease throughout the process. The knowledge they have is exceptional. I have recommended JLM to at least 4 people and they have used their services. Thank you JLM Reviewed on: 14th December 2018

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JLM Mortgage Services: Mortgage Broker reviews

No new 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review JLM Mortgage Services: Mortgage Broker now

JLM Mortgage Services Mortgage Broker reviews (8)

No knowledge to deal with pre-cast concrete

Mr C Gardner

Fantastic service

Great personal service

Fantastic Service

Friendly, flexible and knowledgable service

Fantastic firm

Mortgage

Review JLM Mortgage Services: Mortgage Broker now

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