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JLM Mortgage Services: Mortgage Broker reviews

4.73
Based on 19 reviews, last reviewed 12th Feb 2026
1100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
95%
4 star
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2 star
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5%

Latest highest rating:

5

Have used them for 20 years - fantastic company Have used them for 20 years - fantastic company + service Reviewed on: 12th February 2026
MARK W's avatar
MARK W

Latest lowest rating:

1

No knowledge to deal with pre-cast concrete I have been dealing with a man called Andrew Steinbach from 17/12/24 to 30/01/25 during which he proved to have no plan, no strategy and no knowledge ... Read more Reviewed on: 10th February 2025
Anna M's avatar
Anna M

About this product

JLM Mortgage Services, mortgage broker reviews can help you to find the best mortgage broker for your needs. Smart Money People's platform offers you the chance to give insight into what you thought of certain financial services. So, if you have used JLM Mortgage Services before, why not leave a review and let others know what you thought?

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JLM Mortgage Services Mortgage Broker reviews (19)

Have used them for 20 years - fantastic company

5
Have used them for 20 years - fantastic company + service Reviewed on: 12th February 2026

Outstanding.

5
Seb is a really great broker and his team take you through the whole process. It's seamless. Reviewed on: 11th February 2026

Fantastic service, incredibly knowledgeable staff an...

5
Fantastic service, incredibly knowledgeable staff and really reassuring Reviewed on: 11th February 2026

Completely professional .

5
Completely professional . Great customer care Reviewed on: 10th February 2026

Here’s a polished, warm, and credible review you can...

5
Here’s a polished, warm, and credible review you can use as‑is or tweak to your liking: --- I’ve been using this local mortgage company for several years now, and they’ve consistently delivered exceptional service. Seb, the director, is knowledgeable, approachable, and genuinely committed to doing what’s best for his clients. Over the years they’ve not only handled my mortgages with care and clarity, but I’ve also trusted them to portal my pension — something I wouldn’t do unless I had complete confidence in their integrity and expertise. Their advice is always clear, honest, and tailored, and I never feel rushed or pressured. It’s rare to find a team that combines professionalism with a personal touch, but they manage it effortlessly. I’ve recommended them to friends and family many times, and every one of them has had the same positive experience. A truly reliable company that makes complex decisions feel simple. Highly recommended. --- If you want it shorter, more formal, or more conversational, I can reshape it. Reviewed on: 10th February 2026

Honest and straight forward.

5
Honest and straight forward. Great advice and understanding Reviewed on: 6th February 2026

JLM have been amazing

5
JLM have been amazing, they have handled all our mortgages and all our renewals. They have been prompt, courteous and very informative throughout. I have recommended them on to lots of happy friends and family, keep up the good work. Reviewed on: 6th February 2026

Excellent service and value

5
Having used JLM for x2 new mortgages and then x2 renewals, I will only use them now, due to the mix of efficiency, value and personal service. The fast and courteous service from members of the team at different levels (from director down) show that it's cultural rather than luck. Reviewed on: 6th February 2026

We have used JLM for many years for our mortgage and...

5
We have used JLM for many years for our mortgage and they are so easy to deal with and get a great deal done Reviewed on: 6th February 2026

Sebastian Murphy and his team have advised my family...

5
Sebastian Murphy and his team have advised my family on mortgage options for over a decade. That has seen us navigate difficult financial circumstances and a volatile and/or restricted mortgage market at times. Sebastian has always provided options and has given invaluable guidance. He is knowledgeable and always willing to respond to a query - knowing how important the answers are at our end. Reviewed on: 6th February 2026

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