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M&S Bank - Marks and Spencer: Home Insurance reviews

2.70
Based on 41 reviews, last reviewed 1st Oct 2024
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
37%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
44%

Latest highest rating:

5

Got contents only home insurance. Got contents only home insurance. Very comprehensive policy, easy to understand. Never needed to make a claim (thank goodness!) so no idea about perfo... Read more Reviewed on: 1st October 2024
CatWoman's avatar
CatWoman

Latest lowest rating:

1

Marks and Spencer’s home insurance was raised by nea... Marks and Spencer’s home insurance was raised by nearly £300.00 per annum totally wrong with no reason why and spoke to a representative on phone who ... Read more Reviewed on: 24th September 2024
Colin Mckay's avatar
Colin Mckay

About this product

Before committing to a new home insurance policy, do your research to ensure that the provider is suitable for your needs. We collect Marks & Spencer home insurance reviews to help you make an informed decision when choosing your new provider.

Marks & Spencer is underwritten by Aviva to provide home insurance, with both buildings and contents cover available. Choose between Standard or Premier levels of cover depending on how robust you want your policy to be. M&S policyholders can pay for their premium monthly without any additional fees.

Does Marks & Spencer sound like the right provider for you? Gain valuable insight into life as a policyholder by reading our M&S home insurance reviews. Find out how satisfied customers have been with their policies and whether they would renew with the provider. Learn more about the two levels of cover to help you decide which option is best for you. Read about genuine experiences with the M&S customer service team. Be confident in your decision by checking out our Marks & Spencer home insurance reviews.

Have you had an M&S home insurance policy? Write an honest review on Smart Money People. Tell us what policy you chose and what level of cover you opted for. Were you satisfied with the cost of your premium for the level of cover that you received? Have you made a claim on your policy, and if so, how well was it dealt with? Would you recommend Marks & Spencer home insurance to family or friends? Whether good or bad, share your experience by writing an M&S home insurance review. Together, we can help people like you make better financial decisions.

M&S Bank - Marks and Spencer Home Insurance reviews (41)

Review of the M&S Bank - Marks and Spencer, Home Insurance:

Marks and Spencer’s home insurance was raised by nea...

1
Marks and Spencer’s home insurance was raised by nearly £300.00 per annum totally wrong with no reason why and spoke to a representative on phone who really didn’t care ! So obviously took my insurance elsewhere please check and be careful what you sign up for not a good brand for us disgusted by their not caring attitude would not recommend really bad has put me off any services they offer Reviewed on: 24th September 2024

Great Value from reputable company

4
We found the service easy and quick. The quote provided was competitive and insurance summary straightforward. Reviewed on: 28th September 2017

Didn't deliver what they promised

1
Took home insurance in April with the insentive of £40.00 vouchers. After several phone calls, was put through to the complaints who promised £20.00 compensation and vouchers in post. Still not received ! ! Reviewed on: 26th July 2017

Cancelled my policy without my consent

1
I can't trust them anymore, they literally cancelled my policy without my consent and refuse to reinstate it Reviewed on: 27th June 2017

I feel safe with M&S insurance

4
My whole property is insured to an unlimited amount. Very few insurance companies offer this Reviewed on: 15th October 2016

Simple, straightforward and good value for money!

5
Great communication and customer service with easy, user-friendly online support. I have had no surprises nor disputes since switching to M&S insurance. Reviewed on: 30th August 2016

Great service

5
Always had a great service from M+S for home insurance, very competitive too. Reviewed on: 14th August 2016

excellent cusomer service

5
Burglary dwelling dealt with efficiently and win empathy in good time Reviewed on: 10th February 2016

great to have a m&s home insurance

4
great to have home insurance its really afford able and feel more save and not need to worry about anything else :0 Reviewed on: 5th November 2015

Excellent

5
A very good service, recommended to all. Reviewed on: 28th April 2015

Good excess, helped when my phone was stolen

5
I had my phone stolen from my person two years ago when I was mugged. I rang my home insurance providers (Marks and Spencer) who were immediately very helpful and gave me an estimated time that it would take to either; 1. get a new phone or; 2. receive the money equivalent into my account. The staff were friendly and talked me through the procedures I would have to go through with the police/crime reference numbers etc., and overall it was a pleasant and very swift claim. Would most definitely recommend to family and friends. Reviewed on: 28th April 2015

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