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ManyPets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.9 (13408 reviews)

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4.86

Based on 13,408 reviews, last reviewed 1st Nov 2024

178400% increase in 5 star reviews

in the past 90 days

60% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great choice of Policies Plenty of choice of policies to suit all eventualities and budgets. Claims processed and paid very quickly. Reviewed on: 28th October 2024

Latest lowest rating:

1

THEY HAVE NO FUNDS TO PAY FOR CLAIMS This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They... Read more Reviewed on: 1st November 2024

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About this product

Finding the right provider for your pet insurance policy can be difficult with so many on the market. We collect ManyPets pet insurance reviews from genuine customers to give you insight into what you can expect as a policyholder.

ManyPets offers specialised cat and dog policies, as well as general pet insurance for other animals. If you have multiple pets, you can find a discount with the Multi-Pet policy. ManyPets policies cover vet bills, as well as dental illness. You can choose to add a money back or no excess option to your policy.

Does ManyPets sound like the right provider for you? Read our ManyPets pet insurance reviews to learn more about the provider and its policies. Find out how satisfied customers are with the cover they have received. Learn about ManyPets’ customer service and claims process. Discover whether customers would renew their policies with ManyPets. Make an informed decision about your prospective provider by reading our reviews.

Have you had a policy with ManyPets? Share your honest experience with others on Smart Money People. Tell us what type of animal you insured and how well the policy covered your needs. Did you find the price of the premium to be reasonable for the cover you received? If you made a claim on your policy, tell us how well it was handled. Whether good or bad, write a ManyPets pet insurance review today. Together, we can help people like you make better financial decisions.

ManyPets Pet Insurance reviews (13408)

Review of the ManyPets, Pet Insurance:

Excellent customer service

Our vet made it very difficult when we advised them our dog was insured with Many Pets and told us that they only deal directly with PetPlan and that we would have to pay the invoices and claim back from Many Pets. Thankfully, Many Pets intervened and spoke to our vets and they now get paid directly from Many Pets without us having to pay the bills first. Every time I have called Many Pets to make a new claim for our dog, they have been so helpful and reassuring at such a stressful time. I just hope this continues throughout our dog's lifetime as he is going to need therapy and medication for the rest of his life unfortunately. Reviewed on: 13th September 2022

THEY HAVE NO FUNDS TO PAY FOR CLAIMS

This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They have not contested or disputed the claim, so based on the information below, it appears that THEY HAVE NO FUNDS TO PAY FOR CLAIMS and they are probably waiting to collect cash from premiums so that they can pay claims. I am currently in a Formal Complaint process, yet Manypets appears to be under severe financial pressure and overall financial difficulties, as initially reported by the Insurance Post (postonline.co.uk) in a 2023 extract: "Things are looking fairly bleak in the UK as well for the insurer, as its loss ratios appear to be a sore subject. For the year ending 31 March 2022, Many Pets' loss before tax stood at £31.9m, compared with a loss of £22.3m in 2021." Furthermore, Manypets' latest Report & Accounts in the Companies House indicate matters have severely deteriorated further in 2023, with a larger LOSS of approximately £43 MILLION and NEGATIVE EQUITY of approximately £26 MILLION. I suspect they may become INSOLVENT relatively soon, unless the situation changes drastically. Finally, they do NOT pay vets directly - please ignore what their website says - and, based on other reviews, most vet practices will not deal with them due to non-payment. As a matter of fact, they do NOT pay anyone at all (customers or vets) according to my experience. If you buy a policy from Manypets, do NOT expect them to pay your claims unless you file a formal complaint (8 WEEKS), followed by the Financial Ombudsman (3 MONTHS), and then possibly followed by a court process (3-6 MONTHS), assuming they have not gone BUST in the meantime..... Reviewed on: 1st November 2024

Great choice of Policies

Plenty of choice of policies to suit all eventualities and budgets. Claims processed and paid very quickly. Reviewed on: 28th October 2024

Excellent pet insurance company.

I don't recall whether I filled this form in earlier but repeating is good. So far I am very happy with Many Pets and am glad my cat is insured with them. They provide all the requirements I need for Yasser. Reviewed on: 25th October 2024

Peace of mind

Round up insurance. Excellent communication and service. 24/7 video call with the vets is a great peace of mind. Reviewed on: 24th October 2024

The premium is good

The premium is good, despite a claim. All handled online so you can keep track, but you can speak to them if you need to call. Reviewed on: 23rd October 2024

Pays claims once diligent checking has been carried,...

Pays claims once diligent checking has been carried, doesn't stall by asking irrelevant questions. Claim handlers listen and understand my comments, without a prolonged explanation. Customer services have always replied promptly to my queries (via email). Reviewed on: 21st October 2024

Top notch

They’ve provided excellent service with prompt and efficient responses. They quickly addressed concerns and went the extra mile and demonstrated their commitment to fairness and customer satisfaction. Their proactive approach reflects a high level of professionalism and care for both you and your pet. Reviewed on: 20th October 2024

My pet wouldn’t be here without this insurance.

I have unfortunately had to use my pet insurance for my very poorly dog and the process and payments have been easy, prompt and hassle free leaving me to care for my pet when he needs me the most. I had substantial bills and staff were helpful and the process was simple for both refunding and direct payments. I’ve also used the free vet access which is a great extra. Reviewed on: 19th October 2024

Quick and easy to use and effective to support on ve...

Quick and easy to use and effective to support on vet bills. Reviewed on: 17th October 2024

Easy to use for a claim!

Easy to use for a claim! Been using for years for my cat, never any issues. Reviewed on: 17th October 2024

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