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Marsden Building Society: Savings reviews

View other Marsden Building Society products
4.94
Based on 3,706 reviews, last reviewed 2nd Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

EXCELLENT SERVICE HAVE BEEN WITH THE MARSDEN FOR 54 YEARS, 2 MORTGAGES AND SAVINGS AND ISAS AND ATTENDED INFORMATIVE AGMS AND NOTED FOR THEIR EXCELLENT SERVICE AND STAF... Read more Reviewed on: 2nd February 2025
HILARY B's avatar
HILARY B

Latest lowest rating:

1

Couldn’t open an online account I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However t... Read more Reviewed on: 16th August 2024
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Anonym
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (3706)

Review of the Marsden Building Society, Savings:

Couldn’t open an online account

1
I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However there was nowhere on the page to enter this. I tried several times and on the last attempt was told someone would call me but no one did. Disappointed by the experience which wasted a whole morning of my time. System seems very clunky ie. When entering some numbers you have to constantly click on the number button on the keyboard as you enter each number. Good rates offered but no good to me if I am unable to setup an account! Reviewed on: 16th August 2024
Anonym's avatar
Anonym

In branch service review

5
Friendly staff and very helpful and informative. I didn't have to wait to open an account. Reviewed on: 31st December 2024

In branch service review

5
Prompt on-the-spot attention. Personal service. Reviewed on: 31st December 2024

In branch service review

5
Friendly person-to-person atmosphere and staff. Good advice and I prefer to manage my accounts with a passbook not a 'card'. Reviewed on: 31st December 2024

In branch service review

5
Friendly staff. Good style in branch. Advisor was very helpful and seemed very competent. Reviewed on: 31st December 2024

In branch service review

5
We like the fact that there are local branches on the high street and that you can speak to someone. Reviewed on: 31st December 2024

In branch service review

5
Personal service, friendly and efficient staff, greeted on arrival, and staff were knowledgeable about products. Reviewed on: 31st December 2024

In branch service review

5
Beverley was really welcoming on my arrival at the Burnley branch and was very informative about the products available. Reviewed on: 31st December 2024

In branch service review

5
Personal service, local premises, so handy for our needs. Retired now, but possibly need longer opening times for working customers. Reviewed on: 31st December 2024

In branch service review

5
You are able to sit down with a person and the office is warm and easily accessible. I met with Zelma in Burnley. Reviewed on: 31st December 2024

In branch service review

5
Very helpful - couldn't fault anything. Reviewed on: 31st December 2024

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