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MCE Insurance: Motorbike reviews

1.39
Based on 74 reviews, last reviewed 13th Jan 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4 star
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1%
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89%

Latest highest rating:

5

Bike insurance Good customer service and easy to use Reviewed on: 30th August 2023
Shaun Dennis's avatar
Shaun Dennis

Latest lowest rating:

1

Good riddance to these lowlife Worst company ever. Now in the toilet where it belongs. Hope their leadership team can never be allowed backin to the industry. Reviewed on: 13th January 2024
Nayab K's avatar
Nayab K

About this product

Our MCE Insurance Motorbike reviews can help you to find out what life as a MCE Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

MCE Insurance Motorbike reviews (74)

Review of the MCE Insurance, Motorbike:

Avoid at all cost.

1
DO NOT USE MCE. Bunch of money grabbing #####. Had a 12 month policy with them, canceled it at six months and they said I had no money being refunded. The amount to cancel was exactly the amount that was left on the account even though during the cancellation on the site stated that I wouldn't be charged for it. AVOID AT COST. Reviewed on: 16th February 2023

Ripped off !

1
I woke up to an E.mail to tell me my motorcycle insurance is getting cancelled on the 31st of January, despite having only taken it out the policy in September & paying in full for the 12 months cover. Totally impossible to contact ( @ the best of times ) MCE live messenger - no answer & trying to phone is a complete waste of time. I find it disgusting that they are still touting for new business online. I certainly won't use them again ! Reviewed on: 12th January 2022

I wouldn't touch MCE with a barge pole.

1
After years of insurance and delaying with companies. I would rather weld my c@#k go a sinking ship than use MCE again. How they survive against other companies beggars belief. Reviewed on: 31st December 2021

Really disappointing service.

1
What an absolute nightmare three hours… What an absolute nightmare three hours of my life I just spent trying to get reinsured by MCE. I was passed from pillar to post and asked to make phone call after phone call and then go online to apply for insurance as a new customer even though I am a returning customer. The story goes on…. So I was initially told I wouldn’t be insured by MCE so I decided to get insurance with a different company. MCE then decided that they could in fact... Reviewed on: 14th December 2021

Scammers

1
I sold my bike so I needed to cancel my policy, I had well over 6 months left and my policy was over £1000 now the refund I received was £162 after their fees, how is that ok. When I complained I was met with a smug and rude customer services agent, please stay away from this company I can’t believe they can charge what they do for cancellations. Reviewed on: 11th November 2021

Scammers avoid

1
(((((((((SCAMMERS SCAMMERS SCAMMERS STAY AWAY)))))))))))) Had my bike stolen told the insurance company they took £850 off my claim another £250 For collecting my bike £65 cancelling fee even though i didn't have my bike any more all then they kept taking the insurance out off my bank they kept trying and kept charging me £30 then i get an email saying i need to pay another £106 for cancellation stay well away from this company full off SHIT so end off my claim i had F%*k ALL t... Reviewed on: 30th October 2021

SHOCKING SERVICE....

1
Little or no response from customer service, online chat. Obviously running a shoestring operation for max profit. Change of bike on policy cost me £70 plus a subsequent £75 cancellation fee with no refund on a paid for policy that was less than two months old. Thieves. Reviewed on: 6th October 2021

Cancellation

1
Cancelled my policy after 6 months was informed that I am not eligible for a refund DO NOT USE THIS COMPANY Reviewed on: 5th October 2021

If I could leave zero stars I would

1
AVOID If you go with theses guys do not breakdown or have an accident out of office hours. You will not be assured. They are unsympathetic if you have the smallest discrepancy with regards to payment and are hyper aggressive on collecting AVOID Reviewed on: 30th September 2021

Scammers

1
Extremely unhappy their business model is a complete scam they charged me £51.83 just to change the address and I only moved less then a mile from my previous address the total policy was for £190 so that's more or less 25% for the total amount and when I asked to cancel the policy they can only give a refund of £24 as per whatever calculation that senior manager did over the phone with me I've been using them for 8 year never made any claims spoke to them a few times only for r... Reviewed on: 7th September 2021

Horrible company

1
Everyone knows that You get what you paid for. MCE is absolutely best example. Its cheap but thats only good thing about it. When it comes to quality of service they are the worse. I had accident which involved driver riding in back of my MC because Ive stopped for red light and crossing pedestrian. Phone them was my big mistake Straight on the ask me to pay for revovery because I am close to home. Ofcourse pushing 296 kg about half mile did make a lot of sense. Secondly MCE ha... Reviewed on: 12th August 2021

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