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MCE Insurance: Motorbike reviews

Name: Motorbike
Rating: 1.42 (74 reviews)

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1.39

Based on 74 reviews, last reviewed 13th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

4 star

89%

Latest highest rating:

5

Bike insurance Good customer service and easy to use Reviewed on: 30th August 2023

Latest lowest rating:

1

Good riddance to these lowlife Worst company ever. Now in the toilet where it belongs. Hope their leadership team can never be allowed backin to the industry. Reviewed on: 13th January 2024

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MCE Insurance Motorbike reviews (74)

Scripted robots

Moved switchboards, since then, backwards.. new customer service know nothing about bikes and when you ask qhestions thats not on their script, they stutter and still try push to get the sale.. shocking bunch of people.. been with mce for a while no problem but since the switch, its been crapppppp Reviewed on: 11th June 2021

what sort of company doesnt provide receipts for their insurance?

what sort of company doesnt provide receipts for their insurance? Title says it all Reviewed on: 10th June 2021

This company is 1 big scam.

This company is 1 big scam. They called me asking for refund of money they never sent me, blaming it on an IT mishap. Then threatened me with court if I didn't pay it. Have had to bring in lawyers. Have spoken to other riders who have had the same issue. Reviewed on: 24th May 2021

Foyzur Rashid

The worst company in face of the earth terrible customer service terrible claims department the worst claims handler ray abellana losing my job because of ray abellana from mce insurance hope mce will pay big compensation and sack ray abellana Reviewed on: 12th May 2021

Rip Off Company

Payed £184 for a Suzuki GSX-S1000 in December 2020 now have changed bike to XMAX 300 Scooter. To change insurance over to new scooter reg and cancel Suzuki insurance was told I had to pay £126 pound for this service. New insurance with new insurance company would only cost me £113. MCE rip off company will never go near them again Reviewed on: 4th May 2021

BAD CUSTOMER SERVICES AND EXTRA FEES

NO GOOD CUSTUMER SERVICE AND EXTRA FEES. I got my card cancelled and tried to get in touch to change my details. Lines were busy so I went for the chat wich they advise you to do on the recording over the phone. There the person on the other side told me to wait that they would contact my in 72hs. I waited, THEY NEVER CALLED ME BACK. They charged my the 30pounds admin fee. I TRIED TO GET IN TOUCH, to wich they told me to wait. Not fair to pay the 30 pounds extra fee. So if you are thinking about signing with them, consider this problem. Reviewed on: 26th April 2021

DICKHEADS Con Artists

what a bunch of Dickheads con artists, they charged me for a mistake that they made ! pay a higher premium and for the better company because you will end up paying more with these dickheads in the long run anyways and the customer service is shoddy requested a call back they said 72 hours they never called me back. AVOID AT ALL COSTS Reviewed on: 16th April 2021

Bad

the UK's worst insurance company. Don't migrate to MCE, it's rubbish. I spent 30 minutes on the phone to change my policy start date. I spoke to a woman and then she transferred it to a man. He played deaf and hung up after 40 minutes on the line. I was going to change the date, now I'm going to cancel. Even garbage is better than MCE. Reviewed on: 6th April 2021

Cheapest is not always best! Be warned

Despite having needed car insurance for 24 years, I only got into motorcycling last summer. The cheapest quote was MCE and yes I should’ve checked their reviews first. After exactly 6 months of my 1 year policy, I sold the bike in question. A week or so later, I emailed MCE asking to cancel the policy and refund the unused portion. Although I expected to pay some sort of admin fee (let’s be honest, insurance companies in general will try and screw you for every last penny), I was somewhat shocked that MCE outright refused. They said “there will be no refund due on this policy, anything over 6 months on cover there is no refund”. To be clear, there was five total months - plus most of a sixth - left to run. I think this is appalling, and would urge anyone considering using MCE due to them being a bit cheaper to seriously reconsider and use a reputable company instead. Reviewed on: 5th February 2021

To the wise, keep away from MCE Insurance

This company is serially poor, unresponsive, uncaring, has little ethical behaviours to its customers. Search engines should be notified to not even consider it as an option. Don't trust them with your hard earned money, the quote you get may be a few quid cheaper but your in for serious issues and day to day management if you go down the policy route. Has to be the worst company i have EVER dealt with - my recommendation is keep away! Reviewed on: 1st December 2020