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MCE Insurance: Motorbike reviews

Name: Motorbike
Rating: 1.42 (74 reviews)

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1.39

Based on 74 reviews, last reviewed 13th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

4 star

89%

Latest highest rating:

5

Bike insurance Good customer service and easy to use Reviewed on: 30th August 2023

Latest lowest rating:

1

Good riddance to these lowlife Worst company ever. Now in the toilet where it belongs. Hope their leadership team can never be allowed backin to the industry. Reviewed on: 13th January 2024

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About this product

Our MCE Insurance Motorbike reviews can help you to find out what life as a MCE Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

MCE Insurance Motorbike reviews (74)

Review of the MCE Insurance, Motorbike:

Best I have had

a little expensive but very helpful and understanding if you miss a payment Reviewed on: 7th May 2018

Terrible

I've found the whole process of validating your documents on the app very stressful, I will never use this insurance company again. Reviewed on: 5th November 2020

Worse company ever

Worse insurance company ever... Poor customer service. Everything is directed not towards the customer. No possibility of agreeing to terminate earlier, you will lost all you money... The initial insurance price is small, but in the end you will pay a lot. I really don’t recommend it. Reviewed on: 21st September 2020

If you cancel your policy earlier, they don't get back your money. Legal mafia

If you cancel your policy earlier, they don't get back your money. Legal mafia Reviewed on: 21st September 2020

Finding flaws to avoid payouts not incident related!!!

!!! DONT USE THESE !!! I had a Road Traffic Accident 2 weeks ago where I nearly died . Bike was a total loss (fire damaged) . Insurance voided my claim as my garage is wood and not made of Brick ...... Reviewed on: 7th September 2020

Good price, terrible hold time and quality

They are relatively cheap for a first bike insurer as they are bike specialists, but their hold time, phone line quality and customer service is average at best. For an over the phone only company they really need to step their game up. I missed one payment and got given 3 hours to amend it (whilst at work) and they instantly smacked me with an additional £30 charge, and on a £56 p/m insurance that was painful and unexpected to have that little time to amend. Reviewed on: 2nd September 2018

Refused to pick me up

Having broke down about 2 miles from home and after ringing for an hour and not getting through, decided to just push my bike home, so they eventually pick up hours later to tell me because I’ve pushed my bike home they can no longer pick it up for recovery and repair. Reviewed on: 27th August 2018

I wouldn't use again

They miss sold me a policy, (They admitted that) So I asked to cancel and for a refund. I eventually received a refund but I queried the amount as it didn't seem enough. They that replied that it was incorrect (apparently it was 'processes incorrectly') and then sent me a revised (larger ) refund. Reviewed on: 6th September 2017

Classic Bike Insurrance

A no-nonse Policy that did not include cover I did not require at a reasonable price. Reviewed on: 27th August 2017

Did what it said on the tin

Simple, cheaper and straight forward bike insurance. Reviewed on: 23rd August 2017

They wont pay up

Here's a little tale for you...back on the 3rd nov my bike was nicked from outside my mums...I rang the police gave them all the details etc then rang my insurance firm MCE... remember that name. Now the bike wasn't started cos i would have heard it so it went in the back of a van. Now the fun.....was there a steering lock on the bike?...NO...why not?....there was never one on there ( a vn,s steering lock is normally on the right hand side under a stainless cover, but mine never ever had one fitted from the manufacturer ) "okay" MCE say.....so i email all my documents to them....clean driving licence, never had any problems with payment off me etc; So anyway today i chase them up on the claim...."tough" they say-"we are not paying you" !!! No steering lock was engaged on the bike!!! WHAT THE FECK !!..... there was never one on there. Hard luck..was the answer So i get in-touch with the insurance ombudsman and tell them the tale. What they have said is " even if the steering lock was on there, if it went in the back of a van it wouldn't of helped". So now this is going to carry on for another 8 weeks or so. Again that's "MCE" folks cheap on quotes as-long as you dont claim. Reviewed on: 9th December 2016

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