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Metro Bank: Instant Access Cash ISA reviews

4.72
Based on 153 reviews, last reviewed 14th Mar 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
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1%
2 star
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0%
See only 1 star reviews
3%

Latest highest rating:

5

Amazing customer service Professional services and and easy to open instant saver. Reviewed on: 6th April 2023
Stephanie 's avatar
Stephanie

Latest lowest rating:

1

Worst experience with transfer ISA to metro bank Worst experience in transfer ISA since they failed to transfer to metro isa for 50 days and money already deducted at source and account got deleted. ... Read more Reviewed on: 14th March 2024
NP's avatar
NP

About this product

Metro Bank ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Metro Bank is really like. Oh, and if you have experience using a Metro Bank ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Metro Bank Instant Access Cash ISA reviews (153)

Review of the Metro Bank, Instant Access Cash ISA:

Lack of knowledge!

3
I asked for my certificate of interest on my ISA multiple times and till now still have not received. So I gave up and they messed up my accounts misserabally. Reviewed on: 25th February 2022

Fantastic service

4
Staff are very attentive. I always get attended to promptly. Reviewed on: 10th March 2023

Best service

5
Best service provider and services Reviewed on: 10th March 2023

Customer services

5
Always friendly and helpful. Excellent advice and guidance. 'Out of hours' banking - people not ATM's. Reviewed on: 10th March 2023

very convenient

5
most convenient feature specially in yhis day of age Reviewed on: 10th March 2023

Extremely convenient

5
Metro Bank provides the simplest and most convenient methods of banking to its customers. I have had an amazing experience with them so far. Reviewed on: 10th March 2023

Great bank and awesome customer support

5
Great bank and customer support. Can do a bit better on application part. Rest everything is smooth and easy. It was really hassle free to.open a new account too. Reviewed on: 10th March 2023

A great banking experience

5
It was swift and seamless. Down to the customer care support team online, phone call and in person. Reviewed on: 10th March 2023

Excellent

5
Best and excellent services Very prompt and diligent Staff is friendly and helpful. Reviewed on: 10th March 2023

Brilliant

5
Amazing account, love that I can save loose change and take it into the bank to change up easily into the account. Would recommend Reviewed on: 10th March 2023

Fabulous Service

5
Staff are always so friendly. I really like that you have extended opening hours compared to other banks and that I can deal with a person rather than being immediately shown to a machine! Your staff even accommodate my strange requests to swap any of my coins for any "special" coins that they have in their drawer Reviewed on: 10th March 2023

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