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Metro Bank: Instant Access Cash ISA reviews

Name: Instant Access Cash ISA
Rating: 4.78 (153 reviews)

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4.72

Based on 153 reviews, last reviewed 14th Mar 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Amazing customer service Professional services and and easy to open instant saver. Reviewed on: 6th April 2023

Latest lowest rating:

1

Worst experience with transfer ISA to metro bank Worst experience in transfer ISA since they failed to transfer to metro isa for 50 days and money already deducted at source and account got deleted. ... Read more Reviewed on: 14th March 2024

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About this product

Metro Bank ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Metro Bank is really like. Oh, and if you have experience using a Metro Bank ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Metro Bank Instant Access Cash ISA reviews (153)

Great company

It allows me to save money without having the stress of going to the bank it self to put it in Reviewed on: 10th March 2023

Very good service

Very friendly stuff all ways help and very easy Reviewed on: 10th March 2023

Great bank

Very secure, trust worthy and exceptional customer service Reviewed on: 10th March 2023

Easy access to new products

Their platform is really easy to use, and the service in their office is unmatched Reviewed on: 10th March 2023

Lack of knowledge!

I asked for my certificate of interest on my ISA multiple times and till now still have not received. So I gave up and they messed up my accounts misserabally. Reviewed on: 25th February 2022

They go the extra mile

The staff are always pleasant making every customer feel special. Tea and coffee are offered and my children are always given gifts in form of stationary to make them feel welcomed too. Reviewed on: 9th February 2022

Disgusting lack of service for business customer

Have been a business customer for 7 years and the service is non-existent! If you call the bank they tell you to call your business manager dor anything. Have now been calling the business manager for 2 weeks and he does not answer his phone. Left several messages and he does not call back. Have now got an email address and have emailed… and still no reply! For weeks! Absolutely awful treatment of your customers!! STAY AWAY! Reviewed on: 27th September 2021

Find a different bank

Awful bank, just lost a huge court case for cheating its customers in the UK and after what they've done to me I can see why Reviewed on: 10th May 2021

Great service

I found the service from staff excellent in explaining the options of accounts available to me. I feel assured that there are many checks to log in to the account as well which is a good thing. Reviewed on: 17th April 2021

Friendly, helpful

They always come and talk to you Reviewed on: 16th April 2021

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