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Metro Bank: Instant Access Cash ISA reviews

Name: Instant Access Cash ISA
Rating: 4.78 (153 reviews)

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4.72

Based on 153 reviews, last reviewed 14th Mar 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Amazing customer service Professional services and and easy to open instant saver. Reviewed on: 6th April 2023

Latest lowest rating:

1

Worst experience with transfer ISA to metro bank Worst experience in transfer ISA since they failed to transfer to metro isa for 50 days and money already deducted at source and account got deleted. ... Read more Reviewed on: 14th March 2024

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About this product

Metro Bank ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Metro Bank is really like. Oh, and if you have experience using a Metro Bank ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Metro Bank Instant Access Cash ISA reviews (153)

Review of the Metro Bank, Instant Access Cash ISA:

Lack of knowledge!

I asked for my certificate of interest on my ISA multiple times and till now still have not received. So I gave up and they messed up my accounts misserabally. Reviewed on: 25th February 2022

Service and products

Regular visits to the bank and always had good reliable and knowledgeable service. Swift and quick service and I use the safety deposit box too. Reviewed on: 10th March 2023

Fantastic products and service

I am exceptionally happy with my instant access cash ISA from metro bank as not only is it easy to wrap my head around, and update via their app, but I get regular emails with any changes relevant to it (and worded in plain English for a change, not all technical jargon)! I also love that the branches are open 7 days a week and till late, as I work a 9-5 job, so a branch closing at 5 would be useless! Also a bit fan of their coin counting machines in branch, which save me a lot of time as I no longer need to individually sort and bag up my coins! Reviewed on: 10th March 2023

Best Bank Ever!!!

No problems whatsoever! Staff are friendly and helpful in store and have had no issues with customer service. East to deposit money and easy to understand the banking app. Reviewed on: 10th March 2023

Always very very helpful and polite

Very nice bank, i have been with them for many years now and it is a pleasure to deal with all the people who work here. They are always open when you need them and very happy to be of assistance Reviewed on: 10th March 2023

Customer Value

Friendly and welcoming staff that attend to you instantly and provide the right information Reviewed on: 10th March 2023

BEST BANK IN BRITAIN

HAVE BEEN A CUSTOMER SINCE 2004 AND TO THIS DAY I HAVE NOT EXPERIENCED ANY PROBLEMS WITH THEIR SERVICES.BRILLIANT BANK. Reviewed on: 10th March 2023

Amazing

Always helpful whenever I go in store and never have any problems with them. Reviewed on: 10th March 2023

Banking with ease

I opened my account with the branch at Bradford last year September and I never had a single complain since day 1 till date. All my transactions are done with ease, the bank app is easy to use and the customer service is always available. Reviewed on: 10th March 2023

Easy set up of account

It was easy to set up the cash ISA account by a friendly staff member. Reviewed on: 10th March 2023

Number 1 all round

Excellent and friendly customer service and support. Above average interest rates on all accounts. Reviewed on: 10th March 2023

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