Write a review

Monese: Money Account reviews

Name: Money Account
Rating: 4.72 (5954 reviews)

View other Monese products

4.68

Based on 5,954 reviews, last reviewed 7th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

international transfer is still pending as of Decemb... international transfer is still pending as of December 23, 2024! ZERO replies to the mile and the chat does not exist and there is no possibility of c... Read more Reviewed on: 7th January 2025

Read all reviews See your review

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

international transfer is still pending as of Decemb...

international transfer is still pending as of December 23, 2024! ZERO replies to the mile and the chat does not exist and there is no possibility of contacting the bank! My 100 pounds are now in space! SCAMMERS Reviewed on: 7th January 2025

Fast and easy

I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Slow answers from customer service.

Slow answers from customer service...and bad thing no phone number 24/7 Reviewed on: 18th August 2024

This is very good.

This is very good.Thank you very much! Reviewed on: 3rd June 2024

It was good until you start charging for fees betwee...

It was good until you start charging for fees between online transfers. Reviewed on: 9th May 2024

Very good in my experience i like the service

Very good in my experience i like the service Reviewed on: 28th April 2024

An ethical bank with great customer service.

An ethical bank with great customer service. Reviewed on: 9th April 2024

A very good experience with my money.

A very good experience with my money. I wish I can canceled some transaction, when you are ordering something and never received Reviewed on: 5th April 2024

good safe save money

good start, trust, safe money good service Reviewed on: 31st March 2024

Monese has made banking simpler and more accessible

I recently started using the Monese bank app, and I must say, it has completely changed the way I manage my finances. The user-friendly interface makes navigating through transactions a breeze, and the ability to instantly send money to friends and family is incredibly convenient. I also appreciate the budgeting tools, which have helped me stay on track with my spending goals. Overall, Monese has made banking simpler and more accessible, and I highly recommend it to anyone looking for a modern banking solution. Reviewed on: 28th March 2024

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub