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Monese: Money Account reviews

Name: Money Account
Rating: 4.72 (5954 reviews)

View other Monese products

4.68

Based on 5,954 reviews, last reviewed 7th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024

Latest lowest rating:

1

international transfer is still pending as of Decemb... international transfer is still pending as of December 23, 2024! ZERO replies to the mile and the chat does not exist and there is no possibility of c... Read more Reviewed on: 7th January 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Fail .

Their KYC process is bad . They will suspend your account if you get your salary in. Not a real bank as they advertise. No protection for your money. No direct debits. No standing orders. No faster payments.. Reviewed on: 11th March 2016

Reply from Monese Hi Chris - thanks for your feedback! We only lock accounts in the most extreme of circumstances, and often only temporarily as a precaution. Features-wise, we've improved a lot since then! In terms of protecting your money - we actually guarantee the protection of 100% of our customers' funds. Monese is a registered Electronic Money Institution (EMI) which means that we cannot re-invest or 'play with' customers' money. Feel free to get in touch if you need any more info! Response date: 14th February 2018

Easy and convenient

I've had my 3 accounts (£, € and RON ) for about 6 years now. They are easy to manage from the same app and very useful for people that travel. You can move money instantly between the accounts with pretty good exchange rates. Reviewed on: 20th March 2024

Very good, very efficient but there should be a cust...

Very good, very efficient but there should be a customer service that should in charge of oral communication and when you want your statement generated to be endorsed… Reviewed on: 20th March 2024

saves you the hassles

works well as an alternate bank account. Reviewed on: 19th March 2024

Super good very easy transaction

Super good very easy transaction Reviewed on: 19th March 2024

Suntetiok pentru ce am nevoie

Sunteți ok pentru ce am eu nevoie Reviewed on: 19th March 2024

In the past 5 years have been with Monese, my experi...

In the past 5 years have been with Monese, my experience with them has been absolutely incredible, their app never lets one down. They work hard adding new features and service, they are an ambitious bank and are headed in the right direction. Reviewed on: 19th March 2024

Good bank

Good im loving to use it keep it up wishing the best Reviewed on: 18th March 2024

Nice friendly and happy to help.

Nice friendly and happy to help..I am thinking of sharing my good experienced about monese and monese staf...EEager to help.Which is very good. Reviewed on: 18th March 2024

Nice bank to pay on trips, fast transfering on money...

Nice bank to pay on trips, fast transfering on money, nice app. Reviewed on: 18th March 2024

Take good decision

Well since I have been saving money with monese account I feel okay and also you people let me know about any thing happen in my environment Reviewed on: 18th March 2024

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