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Monese: Money Account reviews

4.68
Based on 5,954 reviews, last reviewed 7th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
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1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024
Cosmina G's avatar
Cosmina G

Latest lowest rating:

1

international transfer is still pending as of Decemb... international transfer is still pending as of December 23, 2024! ZERO replies to the mile and the chat does not exist and there is no possibility of c... Read more Reviewed on: 7th January 2025
Paulina J's avatar
Paulina J

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Number 1

5
OMG what can I say about monese bank accounts I dont know what I would have done in the past or in the future know with out monese bank I have my account to use in the UK and one for EU so I can buy my euros and it's top rates here and I can use it in the EU for free and I know how much I all ways have and I use my uk account for everyday use and the best thing as well I can see how much BA points I have and have my PayPal linking to my accounts that a big win for me love this bank so much Reviewed on: 7th February 2020

There useless.

2
There useless. Blocking my account on holiday and without being able to give me a reason after asking. I was just ignored and the account got unblocked after a week, and still don't know way. Reviewed on: 16th March 2024

You need to have more customer care where we have to...

4
You need to have more customer care where we have to table our complaints. Reviewed on: 16th March 2024

very poor and greedy "bank" - stay well clear !!

1
introduced a new charging policy; wished to close account and they wouldn't send me closing balance instead trying to coerce me to do a transfer pay them to receive my closing balance Reviewed on: 16th March 2024

The transfer of money between 2 different currency b...

4
The transfer of money between 2 different currency bank account on Monese is good. But charging £1 for transferring to another bank account is not good Reviewed on: 16th March 2024

Good customer service and very friendly to customers

5
Good experience and good service with banking Reviewed on: 16th March 2024

Never had a problem, monthly subscription could be c...

5
Never had a problem, monthly subscription could be cheaper. Reviewed on: 16th March 2024

It's a great service, especially the app very easy t...

5
It's a great service, especially the app very easy to use. Reviewed on: 16th March 2024

it was a good experience.

5
it was a good experience. The application is very easy to use and its make your daily transaction smooth and quick Reviewed on: 16th March 2024

Brilliant

5
Fantastic bank can't fault them good customer service Reviewed on: 16th March 2024

Olways they offered me the best service

5
Olways they offered me the best service Reviewed on: 16th March 2024