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Moneybarn: Car Finance reviews

Name: Car Finance
Rating: 4.83 (3274 reviews)

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4.82

Based on 3,274 reviews, last reviewed 29th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Honest advice treated fairly Felt as if I was treated fairly, and given honest advice, even the garages were pushing there finance , moneybarn kept advising me the best way forwar... Read more Reviewed on: 28th July 2025

Latest lowest rating:

1

AVOID - GDPR AND MISALLOCATION OF FUNDS BREACH AVOID AVOID AVOID. Absolutely massive breach of GDPR from this company. Traded my car into a car dealership on PX and they paid moneybarn with the co... Read more Reviewed on: 29th October 2025

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About this product

Looking for a new car finance provider? Read our community reviews of Moneybarn on Smart Money People. People like you share their comments, and experiences on our site in order to guide others who are looking for Moneybarn car finance reviews. Have you had experience with Moneybarn? Join our community of reviews, and leave a review of your own, and you too will be helping people find the right car finance providers!

Moneybarn Car Finance reviews (3274)

Review of the Moneybarn, Car Finance:

Still paying for a bike is haven't seen in 8 months

With Moneybarn – I just got recognised as one of their top fans! Which is weird as this is my review. I've had an account 12 months now and in that time I've seen my vehicle for 4 and a half months. It initially went back to the dealer in the first 4 days due to a broken shift. They replaced. Same issue again (plus others)4.5 months later and they went to complaints after dealer wouldn't admit liability.. found in my favour, after 5 months at the dealer. And stated once id paid to make some basic replacements to get it roadworthy the dealer would be fixing the rest. Moneybarn informed me the case was closed and wouldn't be reopened now and anything else would need to go to the financial ombudsman. We'll apparently it was closed for.me but the dealer could reopen it and did so adding further information supposedly and then moneybarn stated it was all my fault so no repairs would be made. By the stage 6 months have passed Moneybarn gave me the option of my picking up the vehicle or them doing it and adding the cost to my finance. I told them to pick it up. Recieve a cryptic email stating the bike would be taken into stock. Spent an entire week emailing and calling to eventually find out this meant they were going to take it into storage and have it inspected again and then decide what to do... one of the options being they store it until the final payment when the vehicle becomes mine??? No-one can give a straight answer. Complaints won't answer emails and apparently won't take calls. Leaves a very very sour taste as I've now paid over £3800 on a vehicle I've seen and had control of for 4.5 months and the other 7.5 months has been back at the dealer And yet still no answer as to if or when I will see this bike again After leaving a review elsewhere a month ago was told compaints team were going to look into it. 4 weeks later and nothing. Called 8 days ago to find out where my bike is as at this stage it may as well be stolen as noone seems to know whete it is. I was told I'd have a call back next day Nothing. Called again last week to be told tge bike had been inspected, then put up for sale, then put on hold. The customer service rep had no idea what's going on Absolutely disgusted with the lack of customer care or empathy with this company They reply to reviews publicly saying they would get in touch and nothing Reviewed on: 4th November 2024

The whole process was quick and open and I found th...

The whole process was quick and open and I found the repayments very affordable Reviewed on: 26th June 2025

Great service, and quickly made decision based on my...

Great service, and quickly made decision based on my credit score Reviewed on: 26th June 2025

Very good and customer service good

Very good and customer service good Reviewed on: 26th June 2025

Great experience from day 1

Great experience from day 1 always good customer service, no question is treated as unusual and always answered in a way I understand and with the upmost professionalism Reviewed on: 26th June 2025

Moneybarn helped me to get finance for a car.

Moneybarn helped me to get finance for a car. They have kept me informed about my account and offered me help and advice if I needed it, I would not hesitate to recommend Moneybarn to anyone. Reviewed on: 26th June 2025

First ever finance agreement!

This was my first finance agreement for a car! They were very helpful from the start and helped me throughout until I got my vehicle. I did miss one payment but it was made manually the very next day, they didn't flinch so that was reassuring! I would probably go with Moneybarn again simply as they helped. Reviewed on: 26th June 2025

never had any issues with them, everything has run s...

never had any issues with them, everything has run smothly Reviewed on: 25th June 2025

Third party and misleading information

Third party and misleading information Reviewed on: 25th June 2025

Miss lead

Ok but was given 2 contracts and made to accept the highest rate Reviewed on: 25th June 2025

Everything went smoothly and was always informed all...

Everything went smoothly and was always informed all the way very helpful and friendly staff Reviewed on: 25th June 2025

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