Smart Money People Logo

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page

Moneyfarm reviews

MoneyFarm logo
Rated Excellent 4.89/5

Moneyfarm reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 4,495 product reviews

Average score of 4.89/5
5 star
89%
4 star
10%
3 star
1%
2 star
0%
1 star
0%
Reviews for Moneyfarm have trended negatively over the past 90 days

Moneyfarm’s app and platform are widely praised for being easy to use, clear, and informative, making investing straightforward even for beginners. The personal touch from advisors and regular, helpful communication really stands out. While investment returns are generally good and fees reasonable, a few mention slow email replies and occasional transfer hiccups.

Positive themes

  • Moneyfarm’s app is easy to use and makes managing investments a breeze.
  • Customer service at Moneyfarm is friendly and always ready to help with clear advice.
  • Moneyfarm offers good investment returns with reasonable fees and solid performance.

Negative themes

  • Some found Moneyfarm’s email replies slow and wished for quicker responses.
  • A few users experienced issues transferring money into Moneyfarm accounts.
  • Some General Investment Account holders reported negative returns over a couple of years.
Summarised by AI
Was this helpful?

About Moneyfarm

Moneyfarm is an online investing platform offering personalised investment solutions.

The company was founded in 2011 and has offices in London, Milan and Cagliari.

Moneyfarm provide a range of services including ISAs, pensions and general investment accounts utilising a blend of technology and human expertise. Moneyfarm's aim is to simplify investment management through tailored financial advice and portfolio management.

Moneyfarm at a glance

Reviews for Moneyfarm

Showing 11 of 4495 company reviews Last reviewed within 7 days

App is really clear and easy to use.

Stocks and Shares ISA 15th April 2026

App is really clear and easy to use. Really easy to get in touch with customer service team when needed. Great visibility and updates.

Rated Excellent 5/5
Read more product reviews

Very easy, they have eebinars and videos to watch th...

Stocks and Shares ISA 15th April 2026

Very easy, they have eebinars and videos to watch that are interesting and informative. And they make life very easy for the beginner investor

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very easy to set up and great promotions for new cus...

    Very easy to set up and great promotions for new customers. Can’t fault them really but will have to see how good they are going... Very easy to set up and great promotions for new customers. Can’t fault them really but will have to see how good they are going to be over the long term really. Read more Read less

  • 5/5

    ISA transfer well worth it.

    After a difficult start the whole process was quite easy and satisfactory

    {"display":"Paul lewis","full_name":"Paul lewis","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1481720.png"}}'s avatar
    Cash ISA
    Paul lewis 14th April 2026
  • 5/5

    Moneyfarm is just what I need

    Working with my personal adviser Peter Rice is a pleasure... His advice and support is clear and thorough and just what I need!

    {"display":"Guy H","full_name":"Guy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Guy H 14th April 2026
  • 5/5

    Very easy to set up a cash ISA

    Moneyfarm was very easy to set up a cash ISA with. I felt well informed throughout the whole process and comfortable in making the right... Moneyfarm was very easy to set up a cash ISA with. I felt well informed throughout the whole process and comfortable in making the right decisions for me and my circumstances. Read more Read less

    {"display":"Sue B","full_name":"Sue B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Sue B 14th April 2026
  • 5/5

    Easy to set up and easy to get hold of a human over...

    Easy to set up and easy to get hold of a human over the phone. They have always answered my questions quickly.

  • 5/5

    They do what they say they will do in a professional...

    They do what they say they will do in a professional & friendly manner

    {"display":"Tracey ","full_name":"Tracey ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Tracey 13th April 2026
  • 5/5

    Stock and Share ISA

    I have had a Stock and Share ISA with money farm for over 4 years and I am really satisfied of the way the portfolio... I have had a Stock and Share ISA with money farm for over 4 years and I am really satisfied of the way the portfolio is managed and the level of information available. Read more Read less

  • 5/5

    Great Managed Service

    Good managed service, fees could be a little lower but overall they are pretty good.

    {"display":"AD","full_name":"AD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Stocks and Shares ISA
    AD 13th April 2026
  • 5/5

    thank you moneyfarm

    really good and easy to use service and communication

    Products from Moneyfarm

    Showing products offered by Moneyfarm

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice