Write a review

Moneyfarm: Pension reviews

Name: Pension
Rating: 4.94 (154 reviews)

View other Moneyfarm products

4.94

Based on 154 reviews, last reviewed 18th Apr 2025

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

Latest highest rating:

5

Customer service does what it says on the tin! The tax year end was imminent and my pension investment had stalled due to direct debit date cut-offs. I contacted customer service and they resolved... Read more Reviewed on: 18th April 2025

Latest lowest rating:

1

Poor customer service. Poor customer service. Poor communication. Very poor administration. Reviewed on: 17th January 2024

Read all reviews See your review

About this product

With a Moneyfarm Pension, you can get a pension portfolio that’s matched to you based on your risk profile and financial situation.

You can transfer your old pensions to Moneyfarm as long as they meet the requirements. There are management fees to pay, but Moneyfarm don’t charge you to transfer a pension to them.

Moneyfarm Pension reviews help you find out what it’s really like to be a customer. If you’ve used Moneyfarm before, you can also leave a review and share your experience.

Moneyfarm Pension reviews (154)

Review of the Moneyfarm, Pension:

Simple, efficient process for transferring pensions...

Simple, efficient process for transferring pensions and then withdrawing. Excellent customer service with a named contact. Options for switching to higher or lower risk investments easy to understand and execute all within an app on your phone. Reviewed on: 14th January 2025

Customer service does what it says on the tin!

The tax year end was imminent and my pension investment had stalled due to direct debit date cut-offs. I contacted customer service and they resolved the matter via alternative funding arrangements within the tax year end. Reviewed on: 18th April 2025

A 5* star company

Professional informative & easy to understand . Always there in person to answer any questions or advise . Online app easy to use. Reviewed on: 17th April 2025

Never had an issue.

Never had an issue. Great returns, bar Trump. Reviewed on: 17th April 2025

Good comms, clear app and product platform.

Good comms, clear app and product platform. Reviewed on: 17th April 2025

I struggled to find an online Pension provider...

I struggled to find an independent Pension provider that I could manage online, until I opened a Stocks and Shares ISA with Moneyfarm. Now I also have a Pension with them. My wife will be starting one with them soon. Reviewed on: 17th April 2025

As a new customer to MONEYFARM, I have found the s...

As a new customer to MONEYFARM, I have found the service provided exceptional and very professional. Still early days but happy (so far). Reviewed on: 17th April 2025 Reviewed on: 17th April 2025

Fabulous and friendly customer service.

Fabulous and friendly customer service. The team are without fail courteous, patient, professional and empathetic. No issue is too trivial to discuss. I always finish my phone call feeling 100 percent better and more informed. Reviewed on: 17th April 2025

Excellent company highly recommended

The staff at Moneyfarm are always friendly, helpful and knowledgeable. Their website is easy and informative to use and their products are very up to date in keeping with this modern world. Reviewed on: 17th April 2025

the app works well

the app works well, whenever I have query they are always helpful and responsive. The charges are clear and I am regularly kept in touch Reviewed on: 17th April 2025

the app works well, whenever I have query they are a...

the app works well, whenever I have query they are always helpful and responsive. The charges are clear and I am regularly kept in touch Reviewed on: 17th April 2025

Do you have a different Moneyfarm product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pensions
from Knightsbridge Wealth Management 0.00 from 0 reviews
Pension
from Bestinvest 1.33 from 7 reviews
Pension
from SAUL 0.00 from 0 reviews

There's still more to see!

Moneyfarm has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub