At Smart Money People, we collect BestInvest Pension reviews from customers like you. If you're thinking of getting a BestInvest Pension check out our reviews, or if you're an existing BestInvest customer - please share your experiences with ur...
READ MOREAt Smart Money People, we collect BestInvest Pension reviews from customers like you. If you're thinking of getting a BestInvest Pension check out our reviews, or if you're an existing BestInvest customer - please share your experiences with ur community in order to help out others!
Customer Service
100% of feedback is Process related
Top Age Profile: 35-44
Top Channel Preference: Branch
5 reviews
Lazy and inept on their best days
I have a SIPP with BESTINVEST, worst financial decision I ever made. They massively increased the cost by adding a £120 yearl charge on top of their fees. The website is slow and frequently is unable to perform transactions. Avoid
Reviewed on 9th July 2020nat![]()
Fairly easy to buy shares, but very expensive
I have a SIPP which I run myself. Bestinvest suddenly introduced and enormous £120 charge p.a. This is on top of all of the other fees they charge. Their customer service is not very good but not terrible, but this new charge means I am looking to ... Read more
I have a SIPP which I run myself. Bestinvest suddenly introduced and enormous £120 charge p.a. This is on top of all of the other fees they charge. Their customer service is not very good but not terrible, but this new charge means I am looking to move away as soon as practical
Reviewed on 22nd November 2019nat![]()
Wouldn't trust them as far as I could throw them
Invested in their SIPP, suddenly they whack on a massive yearly charge of £120. on top of all of the other fees and charges. As soon as I am able to move from them I will.
Reviewed on 30th July 2019nat![]()
Easy to set up
This is an easy to set up SIPP, but frequent problems whilst running it and the new charge mean I am looking to move ASAP
Reviewed on 2nd December 2018nat![]()
They never reply in a timely manner
They do not do much for their fee, and getting a reply out of them is like getting blood from a stone. Try their competition, they don't give clear answers and are generally poor.
Reviewed on 9th June 2017nat![]()