Lazy and inept on their best days

I have a SIPP with BESTINVEST, worst financial decision I ever made. They massively increased the cost by adding a £120 yearl charge on top of their fees. The website is slow and frequently is unable to perform transactions. Avoid

Reviewed on 9th July 2020

nat

Fairly easy to buy shares, but very expensive

I have a SIPP which I run myself. Bestinvest suddenly introduced and enormous £120 charge p.a. This is on top of all of the other fees they charge. Their customer service is not very good but not terrible, but this new charge means I am looking to ... Read more

I have a SIPP which I run myself. Bestinvest suddenly introduced and enormous £120 charge p.a. This is on top of all of the other fees they charge. Their customer service is not very good but not terrible, but this new charge means I am looking to move away as soon as practical

Reviewed on 22nd November 2019

nat

Wouldn't trust them as far as I could throw them

Invested in their SIPP, suddenly they whack on a massive yearly charge of £120. on top of all of the other fees and charges. As soon as I am able to move from them I will.

Reviewed on 30th July 2019

nat

Easy to set up

This is an easy to set up SIPP, but frequent problems whilst running it and the new charge mean I am looking to move ASAP

Reviewed on 2nd December 2018

nat

They never reply in a timely manner

They do not do much for their fee, and getting a reply out of them is like getting blood from a stone. Try their competition, they don't give clear answers and are generally poor.

Reviewed on 9th June 2017

nat