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BestInvest: Pension reviews

1.30
Based on 7 reviews, last reviewed 25th Jun 2024
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1

I had a SIPP and an ISA with Bestinvest for many yea... I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and web site easy to use unt... Read more Reviewed on: 25th June 2024
P Cantwell's avatar
P Cantwell

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BestInvest Pension reviews (7)

I had a SIPP and an ISA with Bestinvest for many yea...

1
I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and web site easy to use until they updated it last year. Now it is difficult to see what you want because of annoying pop ups. it was only when I wanted to transfer out of BI that I discovered that their customer service is diabolically slow, condescending and ego-centric. They simply don’t give a dam and haven’t learnt how to say sorry for getting things so terribly wrong. I am now pleased that I moved my funds and hope that its not out of the frying pan and into the fire. Reviewed on: 25th June 2024
P Cantwell's avatar
P Cantwell

Overly expensive and slow to respond

2
I have had a SIPP with Bestinvest for a few years now, and what with the massive increase in fees and the fact that their website is frequently not capable of processing transactions, I look forward to leaving them ASAP. Reviewed on: 16th January 2022
Nathan Hughes's avatar
Nathan Hughes

Lazy and inept on their best days

1
I have a SIPP with BESTINVEST, worst financial decision I ever made. They massively increased the cost by adding a £120 yearl charge on top of their fees. The website is slow and frequently is unable to perform transactions. Avoid Reviewed on: 9th July 2020
nat's avatar
nat

Fairly easy to buy shares, but very expensive

1
I have a SIPP which I run myself. Bestinvest suddenly introduced and enormous £120 charge p.a. This is on top of all of the other fees they charge. Their customer service is not very good but not terrible, but this new charge means I am looking to move away as soon as practical Reviewed on: 22nd November 2019
nat's avatar
nat

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