Smart Money People Logo

Voting in the Consumer credit awards 2026 is open - Vote here

Own this company?
Share this page

Bestinvest reviews

BestInvest logo
Rated Good 4.10/5

Bestinvest reviews

Unverified business Last reviewed within 14 days
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Good based on 15 product reviews

Average score of 4.10/5
5 star
53%
4 star
0%
3 star
0%
2 star
20%
1 star
27%
Reviews for Bestinvest have trended positively over the past 90 days

Latest positive rating

5/5

Happy with my BestInvestment

I have been investing in a Stocks & Shares maanged ISA for some time. It was easy to set up and decide what product /... I have been investing in a Stocks & Shares maanged ISA for some time. It was easy to set up and decide what product / risk I wanted. It is also easy to track how my investments are performing, and to withdraw some funds when required. Read more Read less

{"display":"Paul","full_name":"Paul","avatar":{"url":"\/assets\/uploads\/avatars\/users\/587610.png"}}'s avatar
Investments
Paul 17th April 2026

Latest negative rating

1/5

I had a SIPP and an ISA with Bestinvest for many yea...

I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and... I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and web site easy to use until they updated it last year. Now it is difficult to see what you want because of annoying pop ups. it was only when I wanted to transfer out of BI that I discovered that their customer service is diabolically slow, condescending and ego-centric. They simply don’t give a dam and haven’t learnt how to say sorry for getting things so terribly wrong. I am now pleased that I moved my funds and hope that its not out of the frying pan and into the fire. Read more Read less

{"display":"P Cantwell","full_name":"P Cantwell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
P Cantwell 25th June 2024

About Bestinvest

Bestinvest offer a wide range of investments, free coaching and planning tools.

Bestinvest were established in 1986 and are backed by the resources of parent company, Evelyn Partners which has nearly 200 years’ experience in the industry.

Products include ISAs, SIPPs, ready-made investment portfolios, EFTs and pensions.

Bestinvest at a glance

Contact details

Phone
020 7189 9999
Social media

Reviews for Bestinvest

Showing 11 of 15 company reviews Last reviewed within 14 days

Happy with my BestInvestment

Investments 17th April 2026

I have been investing in a Stocks & Shares maanged ISA for some time. It was easy to set up and decide what product /... I have been investing in a Stocks & Shares maanged ISA for some time. It was easy to set up and decide what product / risk I wanted. It is also easy to track how my investments are performing, and to withdraw some funds when required. Read more Read less

Rated Excellent 5/5
Read more product reviews

Bestinvest - Pensions and Risk

Pension 16th April 2026

I gave recently been in touch with regards my sipp and spoken to a coach about investments and risk etc. He was very clear and... I gave recently been in touch with regards my sipp and spoken to a coach about investments and risk etc. He was very clear and concise about everything and was very happy with the advice given . Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Please proceed with caution.

    Please proceed with caution. I was defrauded by this company on two separate occasions. Fortunately, I received assistance from a recovery service recommended by a... Please proceed with caution. I was defrauded by this company on two separate occasions. Fortunately, I received assistance from a recovery service recommended by a trusted friend who had also incurred substantial financial losses from the same scam. After reaching out to the firm, they clearly outlined the required documentation and provided guidance on how to identify fraudulent organizations. By following their instructions, I was able to recover my funds totaling $493,730 within two days. I am extremely relieved and appreciative of the outcome. I had intended to share the company’s website here; however, they chose not to make it publicly available. If you have also been affected, you may contact them via email at: yellenjanet387 @ gmail.com Read more Read less

    {"display":"katie h","full_name":"katie h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    katie h 4th January 2026
  • 5/5

    Good investment manager

    They are really easy to deal with and very responsive

    {"display":"David Abramowitz","full_name":"David Abramowitz","avatar":{"url":"\/assets\/uploads\/avatars\/users\/485891.png"}}'s avatar
    Investments
    David Abramowitz 5th September 2025
  • 1/5

    I had a SIPP and an ISA with Bestinvest for many yea...

    I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and... I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and web site easy to use until they updated it last year. Now it is difficult to see what you want because of annoying pop ups. it was only when I wanted to transfer out of BI that I discovered that their customer service is diabolically slow, condescending and ego-centric. They simply don’t give a dam and haven’t learnt how to say sorry for getting things so terribly wrong. I am now pleased that I moved my funds and hope that its not out of the frying pan and into the fire. Read more Read less

    {"display":"P Cantwell","full_name":"P Cantwell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    P Cantwell 25th June 2024
  • 5/5

    Easy investing

    Low cost range of custom investments to fit your goals and focus

    {"display":"David D","full_name":"David D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    David D 12th March 2024
  • 5/5

    Best wishes

    Very good customer service very easy banking

    {"display":"jay m","full_name":"jay m","avatar":{"url":"\/assets\/uploads\/avatars\/users\/735638.png"}}'s avatar
    Investments
    jay m 5th April 2023
  • 5/5

    Great, simple & clear

    Good friendly service, always polite and helpful.

    {"display":"B. Mehta","full_name":"B. Mehta","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    B. Mehta 3rd April 2023
  • 5/5

    Best bank metro bank

    Metro bank is the best bank U can get your card the same time u go to the store

    {"display":"Luiss Luiss","full_name":"Luiss Luiss","avatar":{"url":"\/assets\/uploads\/avatars\/users\/727461.png"}}'s avatar
    Investments
    Luiss Luiss 3rd April 2023
  • 2/5

    Overly expensive and slow to respond

    I have had a SIPP with Bestinvest for a few years now, and what with the massive increase in fees and the fact that their... I have had a SIPP with Bestinvest for a few years now, and what with the massive increase in fees and the fact that their website is frequently not capable of processing transactions, I look forward to leaving them ASAP. Read more Read less

    {"display":"Nathan Hughes","full_name":"Nathan Hughes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/459666.png"}}'s avatar
    Pension
    Nathan Hughes 16th January 2022
  • 1/5

    Lazy and inept on their best days

    I have a SIPP with BESTINVEST, worst financial decision I ever made. They massively increased the cost by adding a £120 yearl charge on top... I have a SIPP with BESTINVEST, worst financial decision I ever made. They massively increased the cost by adding a £120 yearl charge on top of their fees. The website is slow and frequently is unable to perform transactions. Avoid Read more Read less

    {"display":"nat","full_name":"nat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    nat 9th July 2020

    Products from Bestinvest

    Showing all products offered by Bestinvest

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice