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Bestinvest reviews

BestInvest logo
Rated Good • 3.83/5

Bestinvest reviews

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  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Good based on 13 product reviews

Average score of 3.83/5
5 star
46%
4 star
0%
3 star
0%
2 star
23%
1 star
31%
Reviews for Bestinvest have trended positively over the past 90 days

Latest positive rating

5/5

Please proceed with caution.

Please proceed with caution. I was defrauded by this company on two separate occasions. Fortunately, I received assistance from a recovery service recommended by a... Please proceed with caution. I was defrauded by this company on two separate occasions. Fortunately, I received assistance from a recovery service recommended by a trusted friend who had also incurred substantial financial losses from the same scam. After reaching out to the firm, they clearly outlined the required documentation and provided guidance on how to identify fraudulent organizations. By following their instructions, I was able to recover my funds totaling $493,730 within two days. I am extremely relieved and appreciative of the outcome. I had intended to share the company’s website here; however, they chose not to make it publicly available. If you have also been affected, you may contact them via email at: yellenjanet387 @ gmail.com Read more Read less

{"display":"katie h","full_name":"katie h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
katie h 4th January 2026

Latest negative rating

1/5

I had a SIPP and an ISA with Bestinvest for many yea...

I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and... I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and web site easy to use until they updated it last year. Now it is difficult to see what you want because of annoying pop ups. it was only when I wanted to transfer out of BI that I discovered that their customer service is diabolically slow, condescending and ego-centric. They simply don’t give a dam and haven’t learnt how to say sorry for getting things so terribly wrong. I am now pleased that I moved my funds and hope that its not out of the frying pan and into the fire. Read more Read less

{"display":"P Cantwell","full_name":"P Cantwell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
P Cantwell 25th June 2024
See more reviews for Bestinvest products

About Bestinvest

Bestinvest offer a wide range of investments, free coaching and planning tools.

Bestinvest were established in 1986 and are backed by the resources of parent company, Evelyn Partners which has nearly 200 years’ experience in the industry.

Products include ISAs, SIPPs, ready-made investment portfolios, EFTs and pensions.

Bestinvest at a glance

Contact details

Phone
020 7189 9999
Social media

Reviews for Bestinvest

Showing 11 of 13 company reviews

Please proceed with caution.

Pension • 4th January 2026

Please proceed with caution. I was defrauded by this company on two separate occasions. Fortunately, I received assistance from a recovery service recommended by a... Please proceed with caution. I was defrauded by this company on two separate occasions. Fortunately, I received assistance from a recovery service recommended by a trusted friend who had also incurred substantial financial losses from the same scam. After reaching out to the firm, they clearly outlined the required documentation and provided guidance on how to identify fraudulent organizations. By following their instructions, I was able to recover my funds totaling $493,730 within two days. I am extremely relieved and appreciative of the outcome. I had intended to share the company’s website here; however, they chose not to make it publicly available. If you have also been affected, you may contact them via email at: yellenjanet387 @ gmail.com Read more Read less

{"display":"katie h","full_name":"katie h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good investment manager

Investments • 5th September 2025

They are really easy to deal with and very responsive

{"display":"David Abramowitz","full_name":"David Abramowitz","avatar":{"url":"\/assets\/uploads\/avatars\/users\/485891.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 1/5

    I had a SIPP and an ISA with Bestinvest for many yea...

    I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and... I had a SIPP and an ISA with Bestinvest for many years and was quite happy. The choice of investments was wide and varies and web site easy to use until they updated it last year. Now it is difficult to see what you want because of annoying pop ups. it was only when I wanted to transfer out of BI that I discovered that their customer service is diabolically slow, condescending and ego-centric. They simply don’t give a dam and haven’t learnt how to say sorry for getting things so terribly wrong. I am now pleased that I moved my funds and hope that its not out of the frying pan and into the fire. Read more Read less

    {"display":"P Cantwell","full_name":"P Cantwell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    P Cantwell 25th June 2024
  • 5/5

    Easy investing

    Low cost range of custom investments to fit your goals and focus

    {"display":"David D","full_name":"David D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    David D 12th March 2024
  • 5/5

    Best wishes

    Very good customer service very easy banking

    {"display":"jay m","full_name":"jay m","avatar":{"url":"\/assets\/uploads\/avatars\/users\/735638.png"}}'s avatar
    Investments
    jay m 5th April 2023
  • 5/5

    Great, simple & clear

    Good friendly service, always polite and helpful.

    {"display":"B. Mehta","full_name":"B. Mehta","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    B. Mehta 3rd April 2023
  • 5/5

    Best bank metro bank

    Metro bank is the best bank U can get your card the same time u go to the store

    {"display":"Luiss Luiss","full_name":"Luiss Luiss","avatar":{"url":"\/assets\/uploads\/avatars\/users\/727461.png"}}'s avatar
    Investments
    Luiss Luiss 3rd April 2023
  • 2/5

    Overly expensive and slow to respond

    I have had a SIPP with Bestinvest for a few years now, and what with the massive increase in fees and the fact that their... I have had a SIPP with Bestinvest for a few years now, and what with the massive increase in fees and the fact that their website is frequently not capable of processing transactions, I look forward to leaving them ASAP. Read more Read less

    {"display":"Nathan Hughes","full_name":"Nathan Hughes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/459666.png"}}'s avatar
    Pension
    Nathan Hughes 16th January 2022
  • 1/5

    Lazy and inept on their best days

    I have a SIPP with BESTINVEST, worst financial decision I ever made. They massively increased the cost by adding a £120 yearl charge on top... I have a SIPP with BESTINVEST, worst financial decision I ever made. They massively increased the cost by adding a £120 yearl charge on top of their fees. The website is slow and frequently is unable to perform transactions. Avoid Read more Read less

    {"display":"nat","full_name":"nat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    nat 9th July 2020
  • 1/5

    Fairly easy to buy shares, but very expensive

    I have a SIPP which I run myself. Bestinvest suddenly introduced and enormous £120 charge p.a. This is on top of all of the other... I have a SIPP which I run myself. Bestinvest suddenly introduced and enormous £120 charge p.a. This is on top of all of the other fees they charge. Their customer service is not very good but not terrible, but this new charge means I am looking to move away as soon as practical Read more Read less

    {"display":"nat","full_name":"nat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    nat 22nd November 2019
  • 1/5

    Wouldn't trust them as far as I could throw them

    Invested in their SIPP, suddenly they whack on a massive yearly charge of £120. on top of all of the other fees and charges. As... Invested in their SIPP, suddenly they whack on a massive yearly charge of £120. on top of all of the other fees and charges. As soon as I am able to move from them I will. Read more Read less

    {"display":"nat","full_name":"nat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    nat 30th July 2019

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