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MotoNovo: Car Finance reviews

Name: Car Finance
Rating: 4.84 (1326 reviews)

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4.82

Based on 1,326 reviews, last reviewed 28th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Amazing service and very easy to understand how much... Amazing service and very easy to understand how much you pay Reviewed on: 28th May 2024

Latest lowest rating:

2

Quick to approve and slow to support Took out a car finance with Motonovo as they offered the cheapest interest rate and were highly recommended by dealership. A few months in an I’m ... Read more Reviewed on: 19th June 2023

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About this product

If you want to read MotoNovo car finance reviews - check out what the Smart Money People community has to say below. Our community shares their MotoNovo reviews and experiences so that people like you can be better informed. If you're already a MotoNovo customer or have had car finance from them in the past, please post a quick review of your own, and you'll be helping other consumers make better decisions.

MotoNovo Car Finance reviews (1326)

Review of the MotoNovo, Car Finance:

Dangerous finance company

Worst company going. We've been dealing with a complaint since January which somehow keeps getting closed. You've left us still with an unsafe car with a 2 year old. We've made multiple complaints which gets no where as our complaint handler is constantly off. We've wasted over £300 in fuel and parts and travelling to garages for the car to get fixed and the dealership pays for it. The brakes are faulty. The computers is extremely trippy and best bit is the ac is constantly hot causing the car to over heat as the computer doesn't read the ambient air temperature sensor correctly making it -5⁰ all the time. I've never ever shouted or got annoyed down before, I'm usually telling my husband to calm down. But your service has made my stress levels so high I've quite literally lost the plot and hope with finance and customer service. Multiple garages have stated its unsafe and to get rid of it ASAP. However you still want us to spend money we don't have to get proof from a mechanic that it's faulty, which we already have done before. You're truly the worst finance company I've ever delt with. Reviewed on: 11th April 2023

Motor finance

Very welcoming company, everything is explained down to the fine details, the mobile application is very efficient and easy to use. Reviewed on: 30th August 2021

MotoNovo Finance

Good experience so far, customer service impressive too Reviewed on: 29th August 2021

I really appreciate

I recommend every time friends £ family Reviewed on: 28th August 2021

Easy Vehicle Finance

Arranged through dealer, easy, few questions, all sorted quickly & securely. Online access good, able to overpay, see state of finance, also shopping discounts, Very good. Reviewed on: 28th August 2021

Paula D

Easy to do, however we were disappointed with the rate, but understand this is standard now. Clear information and good after sales advice. Reviewed on: 28th August 2021

Good service overall

Not the best interest rate but quite good comparable to other companies. Even if waiting long time to respond I still got it in the same day. I just waste more then half day. I assume the other companies also have long waiting time queue. Reviewed on: 27th August 2021

Best company

Very helpful Staff .Great company Reviewed on: 26th August 2021

A simple but professional service

It was very easy great rate great time response not stressful definitely company for me would recommend without hesitation Reviewed on: 26th August 2021

Hassle free finance

Had no problems with getting the finance agreement, very quick and hassle free. Excellent APR rate, much more competitive than most. Highly recommended Reviewed on: 25th August 2021

Brilliant

I am so happy with all the help and support I was given and I'm over the moon with my new car. Thank you Reviewed on: 24th August 2021

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