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MotoNovo: Car finance reviews

View other MotoNovo products
4.01
Based on 1,334 reviews, last reviewed 23rd Sep 2026
100% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
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Latest highest rating:

5

Easy straight forward application. Easy straight forward application. Great online account. Reviewed on: 16th April 2026
Andrew Moore's avatar
Andrew Moore

Latest lowest rating:

1

Would leave zero stars if I could! Would leave zero stars if I could! I have been paying Motonovo to finance a car on PCP since 2023. The car has had endless problems with it that has l... Read more Reviewed on: 23rd September 2026
Joe Andrews's avatar
Joe Andrews
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About this product

MotoNovo is a car finance provider.

MotoNovo offer finance through dealer partners, so instead of you buying the vehicle outright, they purchase it from the dealer and you make monthly repayments to MotoNovo over a set period of time.

MotoNovo reviews help you find out what it’s really like to be a customer. If you’ve used MotoNovo before, you can also leave a review and share your experience.

Review MotoNovo: Car finance now

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MotoNovo Car finance reviews (1334)

Best car finance!

5
A quick process from start to finish including setting up the finance at a good interest rate, prompt payment to the dealership and good communication throughout Reviewed on: 9th August 2023
Josh O'Sullivan's avatar
Josh O'Sullivan

Quick to approve and slow to support

2
Took out a car finance with Motonovo as they offered the cheapest interest rate and were highly recommended by dealership. A few months in an I’m trying to make extra payments and I cannot get through to anyone spending 1-2 hours a day just to get the same answer of I need to provide my own details which doesn’t feel safe. When trying to log in online the security is ridiculous password requirements are not great and cause issues and requiring a pin that can’t even be related to email or password just to stop you from getting in. Reviewed on: 19th June 2023
Harry 's avatar
Harry

Best in town

5
Best customer service, if you've been denied car finance elsewhere MotoNovo is the real deal they'll get you sorted in no time. Give them a call Reviewed on: 11th May 2023
Andy1's avatar
Andy1

Dangerous finance company

1
Worst company going. We've been dealing with a complaint since January which somehow keeps getting closed. You've left us still with an unsafe car with a 2 year old. We've made multiple complaints which gets no where as our complaint handler is constantly off. We've wasted over £300 in fuel and parts and travelling to garages for the car to get fixed and the dealership pays for it. The brakes are faulty. The computers is extremely trippy and best bit is the ac is constantly hot causing the car to over heat as the computer doesn't read the ambient air temperature sensor correctly making it -5⁰ all the time. I've never ever shouted or got annoyed down before, I'm usually telling my husband to calm down. But your service has made my stress levels so high I've quite literally lost the plot and hope with finance and customer service. Multiple garages have stated its unsafe and to get rid of it ASAP. However you still want us to spend money we don't have to get proof from a mechanic that it's faulty, which we already have done before. You're truly the worst finance company I've ever delt with. Reviewed on: 11th April 2023
jess aston's avatar
jess aston

Helped with ease

5
Motonovo helped me when others didn't Reviewed on: 21st February 2023
Donna Huke's avatar
Donna Huke

Absolute waste of space

1
These jokers have ripped me of numerous times. Firstly the car they financed was declared dangerous due to some defects which the dealership were wriggling out of paying. Under section 75 I knew I could as motonovo as my finances to assist. Motonovo promised me the world a few days later it was a nope we are not helping. Eventually sorted myself. Around 2 years later I wanted to place a private plate on the car motonovo told me there is a £30 charge and that the change could only be done over the phone when I telephoned weeks later the change was done for free when the change was confirmed as done I enquired about the £30 and the agent said there's no charge and said he couldn't understand why I hd been told there was a number of months later I asked for a early settlement figure which I paid in full - they failed to honour so I need up paying more money. Also total and accomplished liars. Reviewed on: 27th January 2023
Rachel Davies's avatar
Rachel Davies

AVOID MOTONOVO IF YOU VALUE YOIR CREDIT FILE

1
Having had 9 months of sheer hell because of Motonovo screwing my credit file and then having the brass neck to offer £100 pounds compensation and finally notifying the credit reference agencies of THIER mistakes my credit file was finally updated correctly - At long last I had finally got rid of the vehicle financed by Motonovo and funded the new vehicle via their competitor - Motonovo were PAID the final balance - Did they bother to update the credit agencies that my account had been settled NO so once again my credit score is dropping Motonovo rang me up once I complained and assured me the matter was being dealt with - what a crock of S—T, total lies as always. Was assured it would be rectified in 72 hours - a week later still not sorted. Motonovo are happy to give out finance but the moment there is an issue through no mistake of your own they batter your credit file - it took 9 long months for Motonovo to admit they had made a mistake - am I going to suffer another 9 months of hell ???? Reviewed on: 30th November 2022
Jef Towers's avatar
Jef Towers

Outstanding service

5
Took out a car finance recently and was rejected by most companies due to poor credit. However; MotoNovo offered me a good rate and the loan was secured within a day! Reviewed on: 22nd July 2022
Syed's avatar
Syed

They are rubbish

1
Charge the earth in interest, especially when you fall on hard times, ask questions that's not their business. When you find yourself back on your feet they want more and constantly phone you even though your paying off the debt. Go elsewhere for finance, bunch of criminals. Reviewed on: 15th December 2021
Daniel Jones's avatar
Daniel Jones

If you Value Your Credit Rating Avoid Motonovo Like The Plague

1
Yet again this company has screwed my credit file - my payment was 3 days late which I fully accept was my own fault for not checking whilst working away but the payment did go through 3 days later - did this company report it as a late NO reported as a missed payment even though they had taken payment, then take the next payment and still report the payment in arrears - 7 Months I had to wait till they correctly amended my credit file last time due to Motonovo's own incompetence whereby a reporting tag had not been removed from my file and have a letter from them confirming there mistake - If you want to protect your credit file do not use this company whatsoever they are a joke and I cannot wait till they get their comeuppance with the FCA Reviewed on: 2nd December 2021
Jef Towers's avatar
Jef Towers

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