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MotoNovo: Car Finance reviews

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4.85
Based on 1,334 reviews, last reviewed 21st Feb 2023
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Helped with ease Motonovo helped me when others didn't Reviewed on: 21st February 2023
Donna Huke's avatar
Donna Huke

Latest lowest rating:

1

Absolute waste of space These jokers have ripped me of numerous times. Firstly the car they financed was declared dangerous due to some defects which the dealership were wri... Read more Reviewed on: 27th January 2023
Rachel Davies's avatar
Rachel Davies
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About the Car Finance

If you want to read MotoNovo car finance reviews - check out what the Smart Money People community has to say below. Our community shares their MotoNovo reviews and experiences so that people like you can be better informed. If you're already a MotoNovo customer or have had car finance from them in the past, please post a quick review of your own, and you'll be helping other consumers make better decisions.

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MotoNovo Car Finance reviews (1334)

Helped with ease

5
Motonovo helped me when others didn't Reviewed on: 21st February 2023
Donna Huke's avatar
Donna Huke

Absolute waste of space

1
These jokers have ripped me of numerous times. Firstly the car they financed was declared dangerous due to some defects which the dealership were wriggling out of paying. Under section 75 I knew I could as motonovo as my finances to assist. Motonovo promised me the world a few days later it was a nope we are not helping. Eventually sorted myself. Around 2 years later I wanted to place a private plate on the car motonovo told me there is a £30 charge and that the change could only be done over the phone when I telephoned weeks later the change was done for free when the change was confirmed as done I enquired about the £30 and the agent said there's no charge and said he couldn't understand why I hd been told there was a number of months later I asked for a early settlement figure which I paid in full - they failed to honour so I need up paying more money. Also total and accomplished liars. Reviewed on: 27th January 2023
Rachel Davies's avatar
Rachel Davies

AVOID MOTONOVO IF YOU VALUE YOIR CREDIT FILE

1
Having had 9 months of sheer hell because of Motonovo screwing my credit file and then having the brass neck to offer £100 pounds compensation and finally notifying the credit reference agencies of THIER mistakes my credit file was finally updated correctly - At long last I had finally got rid of the vehicle financed by Motonovo and funded the new vehicle via their competitor - Motonovo were PAID the final balance - Did they bother to update the credit agencies that my account had been settled NO so once again my credit score is dropping Motonovo rang me up once I complained and assured me the matter was being dealt with - what a crock of S—T, total lies as always. Was assured it would be rectified in 72 hours - a week later still not sorted. Motonovo are happy to give out finance but the moment there is an issue through no mistake of your own they batter your credit file - it took 9 long months for Motonovo to admit they had made a mistake - am I going to suffer another 9 months of hell ???? Reviewed on: 30th November 2022
Jef Towers's avatar
Jef Towers

Outstanding service

5
Took out a car finance recently and was rejected by most companies due to poor credit. However; MotoNovo offered me a good rate and the loan was secured within a day! Reviewed on: 22nd July 2022
Syed's avatar
Syed

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