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MotoNovo: Car Finance reviews

Name: Car Finance
Rating: 4.84 (1326 reviews)

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4.82

Based on 1,326 reviews, last reviewed 28th May 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Amazing service and very easy to understand how much... Amazing service and very easy to understand how much you pay Reviewed on: 28th May 2024

Latest lowest rating:

2

Quick to approve and slow to support Took out a car finance with Motonovo as they offered the cheapest interest rate and were highly recommended by dealership. A few months in an I’m ... Read more Reviewed on: 19th June 2023

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About this product

If you want to read MotoNovo car finance reviews - check out what the Smart Money People community has to say below. Our community shares their MotoNovo reviews and experiences so that people like you can be better informed. If you're already a MotoNovo customer or have had car finance from them in the past, please post a quick review of your own, and you'll be helping other consumers make better decisions.

MotoNovo Car Finance reviews (1326)

Review of the MotoNovo, Car Finance:

If you Value Your Credit Rating Avoid Motonovo Like The Plague

Yet again this company has screwed my credit file - my payment was 3 days late which I fully accept was my own fault for not checking whilst working away but the payment did go through 3 days later - did this company report it as a late NO reported as a missed payment even though they had taken payment, then take the next payment and still report the payment in arrears - 7 Months I had to wait till they correctly amended my credit file last time due to Motonovo's own incompetence whereby a reporting tag had not been removed from my file and have a letter from them confirming there mistake - If you want to protect your credit file do not use this company whatsoever they are a joke and I cannot wait till they get their comeuppance with the FCA Reviewed on: 2nd December 2021

friendly and helpful

No presser and helpful in making an informed decision. WOULD RECOMMEND TO MY OWN FAMLIY Reviewed on: 24th August 2021

Friendly, fast and professional

The whole process was fast and easy. Everything was explained to us and we even got offered to be picked up from the train station if we couldn't manage to get a ride there on the day we were supposed to pick up our new car. Didn't expect that at all and it made us feel that as a customer we are valued and looked after. Hope the whole experience will be the same thru the 5 years we have the finance. Will recommend it to our friends and family :) Reviewed on: 24th August 2021

First class service

The ease of arranging finance was perfect and I got a very competitive rate. Would highly recommend. Reviewed on: 24th August 2021

Finance

Quick and easy process so i was able to get my 1st car Reviewed on: 24th August 2021

Quick simple painless

The car dealer had a good knowledge of the on-line forms and talked me through the procedure giving me all the options available and giving me time to make informed choices. The forms were easy to navigate Reviewed on: 24th August 2021

Easy process and good customer service

Quick and easy from start to completion Reviewed on: 23rd August 2021

Best ever service

This was the most easiest and most straight forward service I have used since I can remember. Have already recommended their services to family and friends . Reviewed on: 23rd August 2021

Very efficient service

Very friendly but professional service provided. Many thanks Reviewed on: 23rd August 2021

Excellent and quick customer service!

Had an excellent experience with MotoNovo. Quick and easy process and only took a couple days to get everything sorted and the car was on the way. Would recommend to anyone. Friendly and quick customer service also. Reviewed on: 22nd August 2021

Fabulous Finance

Simple, quick, easy and with super low APR. This has. meant that I can afford to switch cars at exactly the right time. Reviewed on: 21st August 2021

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