Write a review

NatWest: Home Insurance reviews

Name: Home Insurance
Rating: 3.26 (35 reviews)

View other NatWest products

2.77

Based on 35 reviews, last reviewed 18th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

11%

37%

Latest highest rating:

5

Great customer service, friendly and knowledgeable. Great customer service, friendly and knowledgeable. Reviewed on: 14th January 2025

Latest lowest rating:

1

"My Sky view has been leaking for duration - e. "My Sky view has been leaking for duration - e.g., several weeks, a month and despite multiple attempts to contact customer service, I have received n... Read more Reviewed on: 23rd February 2025

Read all reviews See your review

About this product

With so many providers on the market, finding the right home insurance policy for your needs can be challenging. We collect NatWest home insurance reviews to help you make an informed decision when choosing your next provider.

NatWest is underwritten by U K Insurance Limited to offer home insurance. Choose between buildings cover, contents cover or a combined policy of the two. All policies have two levels of protection, Standard and Elite. NatWest also offers a Premier policy which provides an enhanced level of cover and personalised support.

Are you considering NatWest as your new home insurance provider? Read the reviews on Smart Money People to gain valuable insight into NatWest and its policies. Find out what level of cover policyholders have chosen and how comprehensive they’ve found it to be. Learn about NatWest’s customer service and claims process. Read about real experiences and opinions of the provider and its policies. Check out our NatWest home insurance reviews today.

Have you had a home insurance policy with NatWest? Share your honest experience with others on Smart Money People. Tell us which policy you chose and what level of cover you opted for. Did you take out any additional extras, if so, which ones and have they proved worthwhile? Would you renew your policy with NatWest? Would you recommend the provider to your family and friends? Leave a NatWest home insurance review today. Together, we can help people like you make better financial decisions.

NatWest Home Insurance reviews (35)

Review of the NatWest, Home Insurance:

Do not have NatWest insurance

They have a company called Sedgewick that work on there behalf and treat you like a criminal, never been treated so badly. Reviewed on: 21st November 2019

Good value but can't see insurance info online

My review is about renters insurance. I have had renters insurance for a while, however I find it hard to know how to access the information about the contract. I get renewal letters once a year but I would prefer to be able to access it online, so that I can change my direct debit details myself. Reviewed on: 18th April 2025

"My Sky view has been leaking for duration - e.

"My Sky view has been leaking for duration - e.g., several weeks, a month and despite multiple attempts to contact customer service, I have received no response. This lack of care and attention to a serious issue is unacceptable. I would not recommend this company." Reviewed on: 23rd February 2025

Great customer service, friendly and knowledgeable.

Great customer service, friendly and knowledgeable. Reviewed on: 14th January 2025

Some verge tiles blew off my roof in a mini whirlwin...

Some verge tiles blew off my roof in a mini whirlwind and an assessor said the wind in the area wasn’t strong enough so I wouldn’t recommend Nat West insurance Reviewed on: 16th December 2024

One word rubbish

Had to have roof repaired after recent storm got in touch with insurance company sent a chap out assessing the damage and said he would be back in touch got a phone call a few days later saying that the storm wasn’t bad enough to cause the damage and declined the claim absolute rubbish Reviewed on: 19th February 2024

Top notch

Good, honest, home contents insurance. Reviewed on: 24th August 2023

Totally Online set-up

I needed home insurance but I also wanted to insure my mountain bike and laptop for when I was away from home. Thankfully this was all easily arranged online, with no phone calls, through the comprehensive Natwest website. It wasn't the cheapest home insurance compared to some I could have gone with on the comparison websites but there was only about £20-£30 in it and I know I can rely on Natwest. Reviewed on: 9th August 2023

Burglary

In April 2023 in the dead of the night I had my house broken in to a few days later NatWest employee visited my house and 3 days later organised for me to pick up a laptop and they paid me for all items that were stolen I still miss items that were stolen but my NatWest hone insurance certainly compensated me for my loss Reviewed on: 28th July 2023

20 plus years customer 29% renewal increase

Can’t believe my home insurance renewal came with a hefty 29% increase, I have been a client for 20 + years, with only one small claim for £600 storm damage in 2022 and they increase by £80 … when I called I am told this is the best price, no discounts…. I am disgusted , obviously checking else where, should have done it years ago, much cheaper out there for almost the same cover Reviewed on: 9th July 2023

Home insurance

After an accident happened in my house,I’m still in temporary accommodation, they are dry slow and I have to call every other day and speak to many people .one day even after a weeks one staff told me that my name isn’t on my house Ensuranc which it was and my husband most call them. That made me so mad. Of course I spoke with polite customer service as well but still waiting and no one doing anything for a house. Actually it cost slot for them to keep me in temporarily accommodation but when you have a child and working is very difficult to live somewhere with little things around and not knowing how long will take. Very frustrating and disappointing of them. Definitely will change my home insurance after this. Not recommended Reviewed on: 28th March 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Rentguard 1.00 from 1 reviews
Home Insurance
from Co-op Insurance 2.79 from 23 reviews
Landlord Insurance
from MORE THAN 5.00 from 2 reviews

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub