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NatWest: Natwest Rooster Money reviews

4.92
Based on 13,239 reviews, last reviewed 23rd Apr 2025
307300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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7%
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Latest highest rating:

5

All Good, No Issues Encountered - Would Recommend All Good, No Issues Encountered - Would Recommend Reviewed on: 23rd April 2025
CM's avatar
CM

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025
Kelvin O's avatar
Kelvin O

About this product

Our RoosterMoney Pocket Money App reviews can help you to find out what life as a RoosterMoney customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

NatWest Natwest Rooster Money reviews (13239)

Review of the NatWest, Natwest Rooster Money:

Amazing service

5
I've been using rooster to help teach my son financial responsibility and the value of work etc. Its fantastic he can see what hes earned, what he can do to earn and what chores he has coming up. As a parent it's so easy to use, I'd he hasn't done some of his chores then the app works out a percentage of their allowance the value of the chores they've done so kids can learn the impact of not putting work in. A little feature I really like is the savings goals and the option you have to pay a little bit of interest on their savings to encourage them to save. Customer service is second to none, I could rave on and on to be honest I 100% recommend. Reviewed on: 13th April 2021

All Good, No Issues Encountered - Would Recommend

5
All Good, No Issues Encountered - Would Recommend Reviewed on: 23rd April 2025

Excellent service .

5
Excellent service . Well recommended Reviewed on: 23rd April 2025

Ease of using a Rooster Card.

5
Easy to set up and use. If you're already a NatWest customer then there is no fee for the Rooster card. Very easy to transfer money and keep an eye on what is being spent. Reviewed on: 23rd April 2025

Early or late - Rooster’s been great

5
Before and throughout the Rooster staff have been responsive and informative. They have always checked if the responses they have provided to our queries are sufficient. we had a couple of issues with overpayment and they guided us through the process. It’s got to the point now when if there is a problem or question about the account I or my son have, I know there will be someone there to get back to us really quickly. To be frank, I don’t know any service or utility provider that has such a dependable and responsive customer service team - and that’s saying something these days. No waiting for ages, no deferment to another section or department just straightforward answers and and as I say always the follow up - have we resolved your problem. Reviewed on: 22nd April 2025

Chat On line support is great if you have an...

5
Chat On line support is great if you have an issue Reviewed on: 22nd April 2025

Great bank and very friendly helpful staff, would re...

5
Great bank and very friendly helpful staff, would recommend NatWest to family and friends Reviewed on: 22nd April 2025

Always great service.

5
Always great service. Friendly service Reviewed on: 22nd April 2025

Excellent app and so clear to understand for kids an...

5
Excellent app and so clear to understand for kids and adults alike Reviewed on: 22nd April 2025

Simple to use and my children love it!

5
The NatWest Rooster app is simple to use and a great way to manage pocket money for my three children, who all love using the app and choosing their own card designs. Plus, if you're a NatWest current account holder, it's completely free! Reviewed on: 21st April 2025

Fab kids product!

5
This has been an excellent product for our two girls who are 9 and 10 years old. It gives them independence to manage their own money whilst we can still keep an eye on what they are up to. It also encourages them to think about savings as it’s so easy to use the app to move money into their savings pot. They are also very eager to help around the house to get extra funds added to their cards - win win!! Reviewed on: 21st April 2025

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