Write a review

NS&I: Income Bonds reviews

Name: Income Bonds
Rating: 2.61 (23 reviews)

View other NS&I products

3.13

Based on 23 reviews, last reviewed 24th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

17%

22%

13%

2 star

48%

Latest highest rating:

4

Preferable to a Savings Account. I wanted another option other than a savings account. I was looking for a fixed term and guaranteed interest rate. The terms offered for one year and ... Read more Reviewed on: 24th February 2024

Latest lowest rating:

1

Can't recommend - Worst Customer Service process. It is now nearly two months since I asked them to resolve a problem with my account and many. many emails and phone calls later. I have had zero respo... Read more Reviewed on: 26th September 2023

Read all reviews See your review

About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Income Bonds reviews (23)

Review of the NS&I, Income Bonds:

Easy to manage....but very low rates!

I recently decided to close this account with NS&I. Although the product was quite easy to manage online (I don't think I've ever need to call them), the rate offered is very low. I would look at reopening if the interest rates increased. Reviewed on: 6th April 2015

Preferable to a Savings Account.

I wanted another option other than a savings account. I was looking for a fixed term and guaranteed interest rate. The terms offered for one year and a good rate of interest Growth Bond was perfect when I opened the account. Reviewed on: 24th February 2024

Safe and sometimes market leading!

I happened to snag some Guaranteed Income Bonds at their peak interest rate which was excellent although not typical of NS&I's offerings as they are usually not chart-topping and it's worth remembering that unlike Premium Bonds Guaranteed Income Bonds are taxable for interest. Although NS&I is guaranteed by the treasury so people can rest easy on the security of their money. Reviewed on: 27th January 2024

Easy to use, tax free.

Easy to use, tax free. No hassle. Reviewed on: 26th January 2024

Safety first

Safe investment with competative rates Reviewed on: 26th January 2024

Reliable and easy to deal with over many years.

Reliable and easy to deal with over many years. Reviewed on: 26th January 2024

I win prizes and it’s a great way to save.

I win prizes and it’s a great way to save. Reviewed on: 15th January 2024

Can't recommend - Worst Customer Service process.

It is now nearly two months since I asked them to resolve a problem with my account and many. many emails and phone calls later. I have had zero response except for emails failing to address the original query and thereafter 'holding emails' telling me my mail has been passed to customer services. They are either completely overloaded or are unable to work their systems efficiently. Reviewed on: 26th September 2023

EASY SAVINGS ACCOUNT

The interest rate could be better but there are worst rates . Quite easy to apply Reviewed on: 13th August 2023

simple to use

simple to use online - and rates are competitive Reviewed on: 2nd June 2023

Refuse access to funds and close account

Would be zero stars if possible. .... I tried to close my income bond and was told I would not be able to close the account or have access to my savings until their 'interest calculation' period had passed. This apparently lasts for 21 days of every month. How is this even legal? ..... And my balance is too low to even get interest - how is that legal either? .... Furthermore, despite lodging a request to close the account, NS&I refuse to act on it when the 'calculation period' is completed, and you just have to remember to request again. .... Utterly shambolic. Formal complain process has begun. I imagine I am en route to complaining to the Financial Ombudsman. Reviewed on: 2nd December 2021

Do you have a different NS&I product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

NS&I has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub