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Gill Grant

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Review of the NS&I, Income Bonds:

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Can't recommend - Worst Customer Service process.

It is now nearly two months since I asked them to resolve a problem with my account and many. many emails and phone calls later. I have had zero response except for emails failing to address the original query and thereafter 'holding emails' telling me my mail has been passed to customer services. They are either completely overloaded or are unable to work their systems efficiently. Reviewed on: 26th September 2023

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