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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.96 (140 reviews)

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3.04

Based on 140 reviews, last reviewed 12th Dec 2024

300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

36%

13%

43%

Latest highest rating:

5

I'm so happy I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experie... Read more Reviewed on: 25th November 2024

Latest lowest rating:

1

81yr old Mother ripped off by NS&I My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a cheque... Read more Reviewed on: 12th December 2024

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (140)

Review of the NS&I, Premium Bond:

I'm so happy

I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experience about scam brokers and not share my experience how ( jamesRodriguez)(@)(Cyber-wizard) DT( com) got my funds back Reviewed on: 25th November 2024

Tempted to say that this is a scam, not worth it

Bought NSI bonds in 1965. No wins and bonds remain nominal value. Each Bond is valued @ £1.00 therefore if I had £1 in 1965 it would be valued at £16.00 today (2020) I would be better off just keeping that pound in my pocket. NSI Bonds are not good financial instrument and should not be used as such. I think this is a scam as, there is a very high chance you will never see a return and end up with less value than when you started. As proven with my experience. Do not buy NSI bonds, stand more chance in winning a small amount on the lottery. Reviewed on: 2nd September 2020

Dreadful

No customer service. Dreadful attitude. Reviewed on: 10th August 2020

£8000 stolen by NS&I

£8000 of premium Bonds redeemed But no money received ? 3 months of no response other than we will "flag it up" No money recieved . Legal action only option . Can't believe this is allowed to happen by a billion pound company . No customer understanding and certainly no action to respond . Where is my Money ? Reviewed on: 8th August 2020

A slim chance...

Considering the pathetic interest rates offered on most savings accounts, Premium Bonds offer the chance of winning a big prize, even if the odds are statistically improbable. Reviewed on: 6th June 2020

They don't make it easy!

NS&I clearly have a deliberate policy of making it as hard as possible for investors to access their investments, as no organisation could possibly be universally staffed by complete morons! Another outstanding example of the improvement in service resulting from privatisation and outsourcing. This should be a national scandal! AVOID AT ALL COSTS! You have been warned. Reviewed on: 12th May 2020

old n outdated

Antiquated procedures & unhelpful staff Antiquated postal procedures and unhelpful staff make accessing your money and accounts virtually impossible. Also the products at NS&I are getting worse as they reduce interest rates and cut down on prizes. Reviewed on: 11th May 2020

Terrible customer service and slow

Terrible customer service and takes such a long time to withdraw funds. Avoid! Reviewed on: 8th May 2020

no wins..

no wins. Had £3000 invested for almost 10 years and have never had a win. Going to put my money else where. Reviewed on: 15th April 2020

Better than a savings account

Easy to use online and earn ore than I would get from interest on a savings account. I don't have the maximum amount in my account, but usually win something every month. Reviewed on: 5th February 2020

Nothing but thieves

Fast enough to take my money but refunding it now that's another matter even after providing ID. Reviewed on: 5th December 2019

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