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One Call Insurance: Business Vehicle Insurance Broker reviews

Name: Business Vehicle Insurance Broker
Rating: 4.81 (1390 reviews)

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4.80

Based on 1,390 reviews, last reviewed 10th Sep 2025

11900% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

good product at great price Overall I have found One Call a decent company to deal with. My new van policy was great value and using chat facilities were easy to navigate, my age... Read more Reviewed on: 3rd September 2025

Latest lowest rating:

1

When cancelling a policy you pay in advance with 5 m... When cancelling a policy you pay in advance with 5 months left you are told with the cancel fee there no no refund.. Reviewed on: 24th July 2025

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About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Business Vehicle Insurance Broker reviews (1390)

Fees, admin fees in particular

Hidden admin fees when I wanted to cancel Reviewed on: 31st July 2025

Smooth from the start, not much really that I can sa...

Smooth from the start, not much really that I can say other than my experience to now has been perfect Reviewed on: 31st July 2025

Had to add a learner drive got best price and no pro...

Had to add a learner drive got best price and no problem changing insurance policy Reviewed on: 31st July 2025

broke my winscreen fixed straight away

broke my winscreen fixed straight away Reviewed on: 31st July 2025

I never had any problems with help from customer ser...

I never had any problems with help from customer services also company portal very good. Reviewed on: 31st July 2025

Always very helpful and I have no issues with the co...

Always very helpful and I have no issues with the cost of my policies Reviewed on: 30th July 2025

IS1 was very helpful and knowledgeable

IS1 was very helpful and dealt with my questions quickly and clearly. She obviously knows her stuff. Very pleased with the result. Reviewed on: 30th July 2025

Clear and easy to understand insurance

Clear and easy to understand insurance with great value add ons for things like road side assistance for much less that the dedicated motor organisations Reviewed on: 30th July 2025

Simple website, easy to navigate.

Simple website, easy to navigate. Reviewed on: 28th July 2025

Overall positive experience

I needed to renew my truck insurance but had to make specific changes which I could not do on the portal. Once I actually got to speak to an agent and not a bot my experience was very good. The customer service person was Rylie Manion I believe (RM1) and he was very can do / hands on and was friendly and helpful throughout the conversation. My insurance renewal all sorted now. Reviewed on: 27th July 2025

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