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One Call Insurance: Business vehicle insurance broker reviews

4.79
Based on 1,724 reviews, last reviewed 15th Jul 2026
10200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Used for 10 years now. Used for 10 years now. Having no contactable humans was a big mistake and lost them my business for a few years . But humans are coming back so that's... Read more Reviewed on: 15th July 2026
Mr J's avatar
Mr J

Latest lowest rating:

1

Robotic and not joined up internal communications Robotic and not joined up internal communications Reviewed on: 8th July 2026
marc's avatar
marc

About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Business vehicle insurance broker reviews (1725)

Robotic and not joined up internal communications

1
Robotic and not joined up internal communications Reviewed on: 8th July 2026

I’ve had my van insurance with one call for around f...

5
I’ve had my van insurance with one call for around four years previously I would change insurer every year for a cheaper price not with one call very competitive Reviewed on: 8th July 2026

VERY EFFICIENT - QUICKLY DONE, AND GOOD VALUE FOR MONEY

5
VERY EFFICIENT - QUICKLY DONE, AND GOOD VALUE FOR MONEY Reviewed on: 8th July 2026

Straight forward and easy to deal with

5
Straight forward and easy to deal with Reviewed on: 8th July 2026

No issues, just good customer service

5
No issues, just good customer service Reviewed on: 8th July 2026

Van insurance

5
I tried others and these guys were easier to deal with, also gave best product for the price Reviewed on: 8th July 2026

Good price, easy to change insured car

4
Good price, easy to change insured car Reviewed on: 8th July 2026

When calling the helpline to make amendments to my p...

5
When calling the helpline to make amendments to my policy it was easy and smooth. The person on the phone was very knowledgeable. Also the online process is very easy. Reviewed on: 8th July 2026

When I had a accident they were there and couldn’t h...

5
When I had a accident they were there and couldn’t have been more helpful gave the name of my insurance to the person that I had been involved with the accident with and never heard anything more so he was satisfied with the way One Call had handled everything and my car was as new when it was repaired couldn’t have been happier. Reviewed on: 8th July 2026

good service , chatting with staff via portal

5
good service , chatting with staff via portal Reviewed on: 8th July 2026

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