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One Call Insurance: Car Insurance Broker reviews

4.79
Based on 13,879 reviews, last reviewed 4th Nov 2024
1508% increase in 5 star reviews
in the past 90 days
425% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Easy to use product, reasonable rates Easy to use product, reasonable rates Reviewed on: 4th November 2024
Canterbury's avatar
Canterbury

Latest lowest rating:

1

WP1 Wiktor was very helpful and explained increase i... WP1 Wiktor was very helpful and explained increase in good written English! Reviewed on: 14th October 2024
David T's avatar
David T

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car Insurance Broker reviews (13879)

Review of the One Call Insurance, Car Insurance Broker:

Committed to customers

5
Specially dedicated to customers need and special respons Reviewed on: 5th September 2023

Best value and range of cover.

5
Best value and range of cover. Ease of use website and clear policy wording Reviewed on: 9th October 2024

A new customer but fantastic service and staff espec...

5
A new customer but fantastic service and staff especially daisy ! polite professional, and very helpful Reviewed on: 9th October 2024

no fault incident express payout

5
When I had an no fault incident a few years back one call had courtesy car at my house next morning and damaged car taken away and I was paid out within a week. Reviewed on: 9th October 2024

Competitive prices with good service.

4
Competitive prices with good service. Reviewed on: 9th October 2024

Great customer experience

5
Great company to deal with, quick and simple processing of cover, documents and support Reviewed on: 9th October 2024

Changed my policy via call agent AR5 and was provide...

5
Changed my policy via call agent AR5 and was provided with timely, patient and courteous service Reviewed on: 9th October 2024

Quoted £250 MORE than rivals on a renewal notice.

1
Quoted £250 MORE than rivals on a renewal notice. Contacted them to make sure they DIDN'T auto-renew but received a message telling me they were going to auto-renew. Phoned them, they confirmed insurance would NOT auto renew but still receiving emails thanking me and telling me the renewal would be collected. Absolutely appalling company, very difficult to contact by phone, even more difficult to get them to stop contacting Reviewed on: 9th October 2024

Faye was very helpful

5
Faye was very helpful when I found the login portal challenging. She sorted my replacement quote out for me. FP2 Reviewed on: 9th October 2024

One Call Insurance is prompt and responsive to clients

5
One Call Insurance is prompt and responsive to client telephone calls. Reviewed on: 9th October 2024

Well-handled Claim

5
Advisors handled my claim in an efficient, professional but friendly way. The progress of my claim was well communicated and the chat online facility was a useful way of getting in touch. Reviewed on: 9th October 2024

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