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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Easy to sign up and very clear information

I searched around and once I found One Call, it was easy to sign up and because everything is online, it made it very simple. Reviewed on: 31st August 2023

Easy

The whole process from start to current is smooth and easy. That's what I look for most when signing up to insurance. Reviewed on: 31st August 2023

Great service

I’ve been in work with ONE CALL for a few years now, you really only know the value of an insurance company when you make a claim on your policy. It’s happened to me the service I received and customer care was faultless. In essence, a great company, quality insurance, competitive price. Reviewed on: 31st August 2023

Great service and prices for existing customers

Been with them for 3 years now. The renewal price has been cheaper than what I've been quoted from other companies as a new customer. Reviewed on: 31st August 2023

The staff have been very efficient and polite.

The staff were very polite and efficient when dealing with my two claims!! They explained the procedure and what will happen next in great detail, so I had no unanswered questions! Reviewed on: 31st August 2023

Excellent car insurance

Great communications, appreciate the monthly reminder that payments are due. Reviewed on: 31st August 2023

Cheapest insurance

Brilliant insurance company and the cheapest around Reviewed on: 31st August 2023

OK....But

Good insurance/breakdown cover package. However, I was disappointed to find after it was issued I was not able to drive other vehicles unless they were hired. Normally you can drive any other vehicle 3rd party. Also very expensive admin fee to change vehicle when new car purchased. It is all done online with absolutly no interaction from their staff, so why such a fee? I doubt I will renew. Reviewed on: 31st August 2023

Ease

I have tried many different car insurance companies over the years, but the ease of use that One Call Insurance offers is fantastic. Life is busy, so anything that can help simplify things is greatly appreciated. Reviewed on: 31st August 2023

Excellent service

Great prices and website is clear and informative Reviewed on: 31st August 2023

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