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One Call Insurance: Car insurance broker reviews

4.80
Based on 31,251 reviews, last reviewed 30th Sep 2026
742800% increase in 5 star reviews
in the past 90 days
4000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

First class service; efficient and human. When I had an accident, they sorted everything out, no hassle, no irrelevant questions. Everything was efficiently handled and I got to speak to a rea... Read more Reviewed on: 30th September 2026
RedW's avatar
RedW

Latest lowest rating:

1

Unhelpful call centre operators who work from a script. Unhelpful call centre operators. No updates. very very slow to get anything done. It took weeks and weeks to get a curtesy car. I spent hours and hour... Read more Reviewed on: 29th September 2026
John Y's avatar
John Y

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31255)

Amazing service and good service

5
Amazing service and good service Reviewed on: 9th October 2024

They couldn’t insure my vehicle before I bought it e...

1
They couldn’t insure my vehicle before I bought it even though I’d given the details do I went elsewhere also you can’t get a refund and they charge £50.to cancel a policy plus you can’t talk to them only by “live chat” on the web and then you can be in a queue Hopeless Reviewed on: 9th October 2024

The customer service staff member who attended to my...

5
The customer service staff member who attended to my chat has been very helpful, professional, patient, understanding and he clarified things to me in a very clear and concise way. Brilliant / excellent service. Thank you. Reviewed on: 9th October 2024

Best value found for my requirements

4
Best value found for my requirements Reviewed on: 9th October 2024

Helped on emergency break down, getting response wit...

4
Helped on emergency break down, getting response within good timescale Reviewed on: 9th October 2024

Review of insurance

5
Easy to deal with and competitive Reviewed on: 9th October 2024

This company have been a breath of fresh air.

5
This company have been a breath of fresh air. I purchased the policy through compare the market but then was contacted directly by the team to ensure I was happy with everything that had been arranged. Reviewed on: 9th October 2024

Easy to use service

5
Easy to use service and change cars on Web portal Reviewed on: 9th October 2024

I’m very happy been customer for one call insurance...

5
I’m very happy been customer for one call insurance they are quick and reliable Reviewed on: 9th October 2024

One call 4 all

5
One call was not my 1st choice, but after doing a little research, is now my only choice Reviewed on: 9th October 2024

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