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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Great service and price

5
Year on year price can not be beaten. Never had any problems, easily contactable and great breakdown service included. Reviewed on: 3rd October 2021

Class

5
A good company that treats its long term customers with extra free benefits, making it a company with respectable chargers for insurance, they also listen to what customers say and need. Reviewed on: 3rd October 2021

Insurance claim

5
I recently had a car accident where another car went into the rear of me... One call insurance delt with my claim fast and very efficiantly Reviewed on: 3rd October 2021

All good

5
The best thing about One Call is that you can speak to a person! Always helpful and prompt to arrange any changes which I find very reassuring,. Reviewed on: 3rd October 2021

Excellent customer service

5
Excellent experience, both as a claimant and whilst completing my renewal. Couldn't be more helpful as an insurer. Reviewed on: 3rd October 2021

Very happy with one call

5
I have been with one call for over 5 years, it's so long i can't remember off hand, they are a brilliant company. I don't have to worry about a renewal quote as its always reasonable and doesn't increase much, it was even fixed for 3 years I like that I don't have to shop around every year as I find that very stressful. Thanks for being a great company and looking after this customer. Reviewed on: 3rd October 2021

First Class Service

5
Whenever I have needed to contact One Call my queries have been handled extremely efficiently by a very knowledgeable and friendly member of staff. The prices are competitive and I know what I’m paying for. Reviewed on: 3rd October 2021

Easy to deal with and always ready to explain things.

4
Have been with One Call for a long time and I'm happy with the way they deal with me and always ready and patient to offer alternatives. Reviewed on: 3rd October 2021

Car Insurance

5
Easy monthly payments, great benefits, easy company to deal with Reviewed on: 3rd October 2021

Totally satisfied

5
We have two cars insured and the way that they deal with increasing from one car to another you really felt that they wanted to help me as a customer and get us onboard was very encouraging for them and us as customers. The portal system is so good and easy to use. No mass of paperwork as well Reviewed on: 3rd October 2021

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