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One Call Insurance: Car Insurance Broker reviews

4.73
Based on 11,677 reviews, last reviewed 20th Sep 2024
1733% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great customer service. AM20 was so helpful. Answered my questions and I felt listened too. Reviewed on: 20th September 2024
Michelle Mcleish's avatar
Michelle Mcleish

Latest lowest rating:

1

The advisor was great WT1, the portal itself is terr... The advisor was great WT1, the portal itself is terrible, slow constantly the threat of kicking out due to inactivity which wasn’t the case. Offering ... Read more Reviewed on: 17th September 2024
Marc S's avatar
Marc S

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (11677)

car insurance renewal quote revised

5
I had a car insurance renewal quote that was significantly higher than other quotes but the customer service person managed to reduce my quote Reviewed on: 18th July 2024
Sharon's avatar
Sharon

Very helpful and great service

5
Spoke with JA7 who was very polite and helpful in matching a quote I found elsewhere Reviewed on: 18th July 2024
Gary M's avatar
Gary M

Customer Portal is easy to use only down side is whe...

5
Customer Portal is easy to use only down side is when trying to use online chat the access point is “clunky”, needs looking at. Reviewed on: 18th July 2024
David B's avatar
David B

Very efficient chat with SBB.

5
Very efficient chat with SBB. Always had good service in the past Reviewed on: 18th July 2024
Glenys Bishop 's avatar
Glenys Bishop

Good initial premium.

4
Good initial premium. But my how rates go up when wanting to add father in law onto policy! And though having to conduct conversation over a live chat was an arse, my contact FP2 was really helpful. Reviewed on: 18th July 2024
Glenn Gavin's avatar
Glenn Gavin

Spoke with ji1 .

5
Spoke with ji1 . Problem rectified easily and new docs uploaded. Reviewed on: 10th July 2024
Stephen A's avatar
Stephen A

Very helpful and friendly

5
Joshua W was very helpful and friendly. Reviewed on: 10th July 2024
Lynne s's avatar
Lynne s

Great experience with live chat compared to other co...

5
Great experience with live chat compared to other companies. Operator NR3 was so helpful and efficient. Dealt with my query easily. Would use again. Reviewed on: 10th July 2024
Chris S's avatar
Chris S

Needed to update my policy and great service

5
Got in touch after needing to add on an extra driver and confirm breakdown cover. Really helpful, able to answer all the questions I had and reassure me about a few queries. Thank you to NR3 for their time. Reviewed on: 10th July 2024
Claire's avatar
Claire

Excellent support from ji1 who helped me access the...

5
Excellent support from ji1 who helped me access the portal and find my documents! Reviewed on: 10th July 2024
Sara 's avatar
Sara

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