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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7249 reviews)

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4.72

Based on 7,245 reviews, last reviewed 24th Sep 2026

88500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very easy to set up. Very easy to set up. Everything was clearly explained & dealt with quickly. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7249)

Great value, but unsure on customer service

One call offer excellent value for money however I have yet to use their customer service which is where it really matters. Lets hope their affordability isn't a sign that their customer service is poor when you need it. Reviewed on: 8th July 2026

Cheap and easy to purchase.

Cheap and easy to purchase. Cover good compared to others of the same price Reviewed on: 8th July 2026

I’m so glad I shopped around and found one call.

I’m so glad I shopped around and found one call. I’ve got a great deal with them which is stress free. Easy to access all the documents I need and easy to deal with. Great customer service Reviewed on: 8th July 2026

Great value insurance.

Great value insurance and excellent customer interface. Reviewed on: 8th July 2026

Easy peasy.

The process was very simple and I've had no problems since signing up. Reviewed on: 8th July 2026

never had such an easy insurer one of the best so po...

never had such an easy insurer one of the best so polite and always very helpfull Reviewed on: 8th July 2026

Easiest insurers to deal with

From other insurers that have made finding insurance complicated I have always found one call easy to deal with that’s why I have always renewed Reviewed on: 8th July 2026

Great experience so far.

Great experience so far. Helped when needed. Reviewed on: 8th July 2026

The Home contents Insurance is well balanced.

The Home contents Insurance is well balanced and useful especially for old age pensioners like us. It is hustle free and convenient. Reviewed on: 8th July 2026

It’s cheap and cheerful and excellent value for money

It’s cheap and cheerful and excellent value for money Reviewed on: 8th July 2026

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