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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 4,717 reviews, last reviewed 16th Oct 2024
24667% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic rates, and fantastic policy coverage. Fantastic rates, and fantastic policy coverage. Reviewed on: 16th October 2024
Joanne's avatar
Joanne

Latest lowest rating:

1

Renewal nearly doubled last years price, no changes/... Renewal nearly doubled last years price, no changes/no claims. It’s frustrating that I need to speak to them to see if there are any discounts availab... Read more Reviewed on: 8th October 2024
JH's avatar
JH

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (4717)

Helpful and good at communicating

4
They always keep me up to date about any changes or anything that might effect me, as well as when my policy is due for renewal. When I’ve spoken to anyone, they’ve always been very helpful and friendly. Reviewed on: 25th August 2020

Total scam insurance company

1
Terrible experience, one call should be renamed 20 calls, paid for premium home insurance and was passed from pillar to post in the hope I’d go away. I had storm damage and a leak very clear cut claim and they effectively refused to help me. I have been forced to undertake the repairs myself and go to a reputable insurance company, advice pay extra and get a reputable company because One Call are not. Reviewed on: 18th October 2019

Quick and easy

5
Quick and easy process, was helped by a lovely lady who explained everything thoroughly. Saved money so very happy. Reviewed on: 9th August 2019

Great customer service

4
The gentleman who dealt with my quote / application was very professional, personable and knowledgeable. He was a tremendous help in setting me up for house insurance for the first time. Reviewed on: 16th September 2018

Great Knowledge

5
Great service - doesn't seem to be a question that these guys can't answer! Always happy with the service and can rely on them! Reviewed on: 1st August 2018

Great Value for Money

5
Great customer service, clear and friendly. Exceptional value for money even with additional emergency home care. Reviewed on: 1st August 2018

Escape water claim

5
From the first phone call to the final settlement nothing was too much for the claim handler especially as I was so distressed I can't thank them enough. Reviewed on: 27th October 2016

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