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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Haven't had to make a claim but pleased with renewal price

I haven't had to make a claim but was happy with the renewal quote so decided to stay Reviewed on: 7th October 2021

Excellent customer service and easy to contact and talk to

Sorted me an alternative quote very quickly and at a very fair price. So easy to contact and very helpful. Reviewed on: 7th October 2021

Professional.

They know how to look after their clients. Reviewed on: 7th October 2021

Great Service

Great price for a great service. Easy to navigate website with ease of understanding and purchasing a policy. Good communications from the team once purchased. Reviewed on: 7th October 2021

Best of the bunch

Couldn't find anything cheaper on comparison sites, with the extras I wanted Reviewed on: 7th October 2021

Good experience

Staff are knowledgable, friendly and helpful. Reviewed on: 7th October 2021

Great Insurance experience

I've been with One Call for about 10 years now. The price is always competitive which seems unusual when renewing. I have had to make some claims over the years and they were excellent to deal with, which for me is most important with insurance. Reviewed on: 7th October 2021

Excellent service

Really good and not difficult . Reviewed on: 7th October 2021

Great Product

Provides the level of cover I need at a competitive price and the provision of information was first rate at every step Reviewed on: 7th October 2021

Excellent and efficient

Have found them to be very professional and efficient, after a recent claim it was dealt with very easily and fairly. Excellent service Reviewed on: 7th October 2021

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