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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7249 reviews)

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4.72

Based on 7,245 reviews, last reviewed 24th Sep 2026

88500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very easy to set up. Very easy to set up. Everything was clearly explained & dealt with quickly. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7249)

I have never had any problems with One Call

I have never had any problems with One Call Reviewed on: 8th July 2026

Excellent customer service and value for money.

Excellent customer service and value for money. Reviewed on: 8th July 2026

OK service, book early!

All my deals with One Call have been fine. Reviewed on: 8th July 2026

Easy to get a quote and take out policy

Easy to get a quote and take out policy Reviewed on: 8th July 2026

When I made a claim One call made me feel at ease.

When I made a claim One call made me feel at ease. They treated me with respect and the people I dealt with were friendly and knowledgeable. They made it easy to make a claim and my claim was dealt with quickly. Reviewed on: 8th July 2026

I have not had to claim, thankfully but OneCall keep...

I have not had to claim, thankfully but OneCall keep in touch regularly with updates on services they offer. Reviewed on: 8th July 2026

I've been with one call insurance for 3 years in a r...

I've been with one call insurance for 3 years in a row even if I find a better deal else where one call insurance can always beat it Reviewed on: 8th July 2026

Stick with one call as every year come renewal they...

Stick with one call as every year come renewal they keep me well informed and its all straightforward and always at the best premium cost Reviewed on: 8th July 2026

The company sends details that are very easy to unde...

The company sends details that are very easy to understand, especially telling what is available and things are not included with the policy. Prices are less than of other companies. The only thing I would have liked to have is something for dripping taps, when more than one is doing it. Reviewed on: 8th July 2026

Easy process no issues in setting up Insurance

Easy process no issues in setting up Insurance Reviewed on: 8th July 2026

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