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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7249 reviews)

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4.72

Based on 7,245 reviews, last reviewed 24th Sep 2026

88500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very easy to set up. Very easy to set up. Everything was clearly explained & dealt with quickly. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7249)

I've never had any problems with One Call and price...

I've never had any problems with One Call and prices ars very reasonable Reviewed on: 8th July 2026

Easy process to update insurance and great communica...

Easy process to update insurance and great communication from customer service to help Reviewed on: 8th July 2026

Really good experience so far

Great communication and service so far. Never had any issues Reviewed on: 8th July 2026

Great Value for money

Recently switched to this company and saved myself over 50% from my previous provider. Reviewed on: 8th July 2026

Always brilliant customer service

Always brilliant customer service Reviewed on: 8th July 2026

Information

Having to download, open web pages and search for information isn't that particularly easy. Reviewed on: 8th July 2026

Good service good price happy with phone service

Good service good price happy with phone service Reviewed on: 8th July 2026

Customer of One Call Home Insurance fo...

I have been a customer of One Call Home Insurance for a few years now and rate them highly. Their annual charge is not the cheapest out there but their customer service is exceptional. Reviewed on: 8th July 2026

Been so simple to review renewal

Been so simple to review renewal Reviewed on: 8th July 2026

The best , being able to talk to a human being with...

The best , being able to talk to a human being with no problem . Amazing . Reviewed on: 8th July 2026

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