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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7249 reviews)

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4.72

Based on 7,245 reviews, last reviewed 24th Sep 2026

88500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very easy to set up. Very easy to set up. Everything was clearly explained & dealt with quickly. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7249)

Great customer service.

Great customer service. Easy to deal with Reviewed on: 8th July 2026

Been with one call for a couple of years now always...

Been with one call for a couple of years now always competitive pricing Reviewed on: 8th July 2026

One call the best.

I find one call insurance app easy to navigate. Also premium for house insurance very good Reviewed on: 8th July 2026

Quick and easy

It was easy to get intouch and a friendly person to talk to who sorted out my needs quickly. Reviewed on: 8th July 2026

Everything smooth and simple excellent service.

Everything smooth and simple excellent service. Very happy with them. Reviewed on: 8th July 2026

Managed to match another quote when I called them

Managed to match another quote when I called them Reviewed on: 8th July 2026

It’s difficult to get to speak to a person

It’s difficult to get to speak to a person Reviewed on: 8th July 2026

not had to make a claim yet but online app...

not had to make a claim yet but online app very good Reviewed on: 8th July 2026

Value for money Very helpful great service

Value for money Very helpful great service Reviewed on: 8th July 2026

A very satisfied customer.

I have had my home insurance with One Call for 4 years and have always negotiated renewal prices and I have always been satisfied with the end result in terms of premium and cover. Reviewed on: 8th July 2026

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