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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7249 reviews)

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4.72

Based on 7,245 reviews, last reviewed 24th Sep 2026

88500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very easy to set up. Very easy to set up. Everything was clearly explained & dealt with quickly. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7249)

Easy to set up.

Easy to set up. Haven't had to make any claims yet Reviewed on: 8th July 2026

Great advise and service

have used them for many years including vehicle insurance Reviewed on: 8th July 2026

Time for Renewal?

Always informed and when a renewal comes up there is a no hassle policy. A new policy is always dealt with and i as a customer have everything that is required. Reviewed on: 8th July 2026

UK Best Insurance company.

UK Best Insurance company. We really appreciate. Reviewed on: 8th July 2026

Insurance

Mot had to claim but provides value for money Reviewed on: 8th July 2026

The caring company.

The company are in touch with the customer and provide great value for money. Reviewed on: 8th July 2026

Found the best quote I could get for very good cover.

Found the best quote I could get for very good cover. Reviewed on: 8th July 2026

Simple to set up and no issues.

Simple to set up and no issues. I am fortunate I have not had need to claim but trust it would also be a simple process Reviewed on: 8th July 2026

Excellent

Easy to use website. No quibbling when I call very helpful Reviewed on: 8th July 2026

Good - provide phone contact for elderly

Have been with On Call for a few years. It would be even better if the had a way of contacting on the telephone for older customers. Reviewed on: 8th July 2026

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