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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

needed to change rebuild costs.

5
needed to change rebuild costs. once through on live chat it was quick and simple Reviewed on: 1st October 2025

Very good - fairly quick- pleasant experience even t...

5
Very good - fairly quick- pleasant experience even though I was dreading doing live chat Reviewed on: 1st October 2025

Helpful and informative via telephone explained all...

5
Helpful and informative via telephone explained all I needed to know to have the cover I required Reviewed on: 1st October 2025

I was extremely pleased with the service I received...

5
I was extremely pleased with the service I received from One Call. The agent was very pleasant, informative and professional in getting the correct insurance for me at a very competitive price Reviewed on: 1st October 2025

Easy to talk to on the chat site, always come up wit...

5
Easy to talk to on the chat site, always come up with a new quote, have been with them now for 3 years. Reviewed on: 1st October 2025

Nice guidance to get a quote

4
Nice guidance to get a quote. Detail information can be easily found Reviewed on: 1st October 2025

Quick,and helpful...

5
I got my insurance on line it was quick,and helpful hints made it easy . One phone call on a small Nigel ,took just minutes and everything was resolved. To my satisfaction Reviewed on: 1st October 2025

Competitive and Good Cover

5
Competitive and Easy to deal with Reviewed on: 1st October 2025

Good customer service

5
They are always very polite and helpful when you speak to them on the phone. You speak to a person not a machine. ehen I had a break in a number of years ago they sorted everything out very quickly. inuave been a customer for about 10 years Reviewed on: 1st October 2025

One call great value...

5
One call insurance have given us always great value for money and great choice of products,this why we have always used One call insurance. Reviewed on: 1st October 2025

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