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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7487 reviews)

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4.73

Based on 7,479 reviews, last reviewed 26th Sep 2026

109900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

House insurance Fantastic insurance company never had any problems. Excellent value for money. Reviewed on: 26th September 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7487)

1st Class Service

I have never had any hassle, they always send an email informing me that my direct debit is due, as far as I am concerned this is fabulous. Reviewed on: 8th July 2026

5 years service never faulted!

Amazing service always helpful and friendly I recently moved home merging two family’s and they were very thorough and helped me make sure I was protected with my valuables and at a very reasonable price! have been with one call for around 5 years and never faulted ◡̈ . Thank you Reviewed on: 8th July 2026

Simple to understand and great customer service

Really straightforward to arrange, the customer service is fantastic, I received a follow up call after purchasing and the staff was incredibly helpful talking me through the new policy and other potential options I had, but wasn't too forceful or pushy about taking anything additional out Reviewed on: 8th July 2026

Great experience with customer services on recent ch...

Great experience with customer services on recent change of address and setting up new policy. All achieved via phone call. Reviewed on: 8th July 2026

Great insurance provider

Although we have never had to claim the renewal dealings we have had have been excellent. Have recommended them to other people who have also been extremely pleased with them. Reviewed on: 8th July 2026

My review of the service

Since joining I have received excellent service with no complaints. Reviewed on: 8th July 2026

One Call House Insurance

After completing my House Insurance on line, I spoke with very helpful telephone operatives Reviewed on: 8th July 2026

Great price and service.

Policy was easy to take out and all information was clear and easy to understand. portal is great and easy to use. Reviewed on: 8th July 2026

Great company no complaints, communication great and...

Great company no complaints, communication great and not overly priced Reviewed on: 8th July 2026

Great company,

Great company, very good prices, very good customer service, very easy company to deal with. Reviewed on: 8th July 2026

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