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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Customer adviser was very good but I dont like the p...

4
Customer adviser was very good but I dont like the process of typing everything. I would prefer to speak to someone. Reviewed on: 1st October 2025

Very good value easy to use website and app

5
Very good value easy to use website and app Reviewed on: 1st October 2025

Easy to chat to on live chat not a robot...

5
Easy to chat to on live chat not a robot Reviewed on: 1st October 2025

excellent customer service, spot on

5
excellent customer service, spot on Reviewed on: 1st October 2025

Great Customer Service

5
I had a query and after a short wait in an online queue, it was dealt with in a quick, efficient manor. Reviewed on: 1st October 2025

Very helpful.

5
Very helpful. Quick after a short queue Reviewed on: 1st October 2025

Smooth and easy renewal with good final price via th...

5
Smooth and easy renewal with good final price via the online chat function - thanks to KT7. Reviewed on: 1st October 2025

I’m very happy with this company

5
I’m very happy with this company Reviewed on: 1st October 2025

Excellent service by Kodie

5
Spoke with an agent via the chat service and she sorted everything within 10 mins Reviewed on: 1st October 2025

good service

5
good customer service and cheep priceing Reviewed on: 1st October 2025

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