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Performance Direct: Insurance Broker reviews

Name: Insurance Broker
Rating: 1.55 (56 reviews)

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1.65

Based on 56 reviews, last reviewed 24th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

11%

2 star

83%

Latest highest rating:

5

Easy to deal with and good value for money Easy to deal with and good value for money Reviewed on: 24th August 2024

Latest lowest rating:

1

Actually Zero StarsAvoid this company Actually Zero Stars Avoid this company! I got fined £55 for a policy that never even started! "Read the T&C's" apparently! Although they don't mention... Read more Reviewed on: 4th March 2024

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Read our reviews of Performance Direct broker services from customers just like you. If you're thinking of using & Performance Direct as a broker, our reviews will let you know more about their services. Already used Performance Direct in the past? Share your own review and help out others.

Performance Direct Insurance Broker reviews (56)

Review of the Performance Direct, Insurance Broker:

SCAMMERS

I took out a policy. Two weeks later (after the 14 day cool off), they sent me an email telling me that my policy is being cancelled. I contacted them and they told me they'd noticed that I'd obtained quotes in the past stating a different career. I told them what I had entered was correct, but they asked for a contract of employment. This is a data protection breach!!! I'm now faced with a £55 cancellation fee as per all the other customers who have given such reviews Reviewed on: 4th August 2022

DO NOT NOT USE. Performance Direct Insurance, they WILL sting you.

What a shower, Quoted cheapest Insurance then after I'd paid required my DVLA Check Code Number ? I'm 66 and have NEVER been asked for this before. So I cancelled, 20 minutes later...OH NO, they charged me £55 for the privilege! I am now reporting them to The Insurance Ombudsman re the 14 day cooling off period. What a bunch of xzwx this lot are. DO NOT USE. Further, try phoning them, set aside 15 minutes waiting for them to pick up. Reviewed on: 10th August 2017

To the Ombudsman

I have had a 16 (sixteen!) page reply from Performance Direct, refusing to refund the £55 cancellation fee. I guess they get loads of complaints – the reply is in a standard generic format! I am referring the issue to the Financial Ombudsman. Reviewed on: 30th March 2017

Not overly impressed

I use Performance Direct at the moment - I am a total Go Compare type girl so usually just go with the cheapest possible. I haven't been overaly impressed with these tho. My husband is on policy and he had an accident to try and get my policy to show this was more hassle than what it is worth so I ended up just taking him off my policy Reviewed on: 27th February 2017

Unprofessional, arrogant, rip-off merchants!

I did an online quotation with this lot, for my 20 year old car. Nowhere in the quotation process was I told that I had bought a Classic Car policy. Classic Car cover is not suitable for me or my vehicle. No problem, I thought, the risk has not even begun yet. However, after talking to them, I am being forced to either pay £60 for a non-Classic Car policy, or a £55 cancellation fee! Rip off! Reviewed on: 7th February 2017

great company George was great

Had a nightmare with my insurance my company enterprise went into liquidation!! Not best pleased done a quote on money supermarket and these guys came top. Had to call them and spoke to a guy called George who was very helpful and got it all sorted for me. I hate buying insurance so if I ever meet this guy will buy him a pint. Cheers George Reviewed on: 28th October 2016