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Petsure: Pet Insurance reviews

4.66
Based on 269 reviews, last reviewed 4th Sep 2024
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Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

2

Helpful but not the answer I needed The team were friendly enough but that doesn't help when I now owe the vets thousands of pounds - my fault for not reading the terms Reviewed on: 12th October 2023
Stuart Wall's avatar
Stuart Wall

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petsure pet insurance reviews to give you valuable insight into the provider.

Petsure offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petsure has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petsure as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petsure and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petsure’s customer service and claims process. All of this and more can be found in our Petsure pet insurance reviews.

Have you ever had a pet insurance policy with Petsure? Share your honest experience with our Smart Money People community. Why did you choose Petsure, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petsure? Whether good or bad, write a Petsure pet insurance review today. Together, we can help people like you make better financial decisions.

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Petsure Pet Insurance reviews (269)

Great Customer Service!

5
Petsure have friendly customer service people who really care about pets! Pet parents can sleep easy knowing their fur babies are in good hands. Reviewed on: 13th October 2022

A Life Saver (literally)

5
Petsure gave me AMAZING cover for my 2 year old cat after she was diagnosed with life time Kidney disease. My husband and I were distraught when Sylvie was first diagnosed as my current insurer at the time would not cover this because of the plan I had taken out. We thought we would lose her...PETSURE saved the day and her life! Reviewed on: 13th October 2022

All you could ask for!

5
We’ve only been with petsure a few months but the whole experience has been great. It’s been really easy to access documents and was a really easy and friendly process to join! We have a pet with an existing condition and it’s all covered at a great price! Reviewed on: 13th October 2022

Efficient uncomplicated and fast!

5
I am a new customer to Petsure,I have only used them once for my working cocker spaniel. The process was fast and efficient. By far the best service from pet insurance so far. Merle Benson Reviewed on: 12th October 2022

Simple and clean

5
Not had to claim yet for big issues (apart from a small claim on printing costs for leaflets when we thought our cat was missing), but everything is well laid out in terms and conditions, one of the few insurers which accepts existing conditions amd that give you the option to opt out of bill share regardless of age. The small claim was sorted quickly and money paid. Renewal will give us a judge on good value. Read your documents and you'll know what you are covered for! Reviewed on: 12th October 2022

Understanding

5
Very easy to deal with when I had to claim Reviewed on: 12th October 2022

Kindly people that have a genuine love & concern for the welfare of Pets.

5
I was given a no rush experience, as to choosing the right policy for my cat, that got him the right cover, that gave me peace of mind, & a sense of security for his well being, and future, Petsure are genuine pet carer's. Reviewed on: 12th October 2022

Great package

5
We recently joined Petsure due to the policy's comprehensive coverage at a competative price. Reviewed on: 12th October 2022

Fantastic customer support

5
I had to make a claim it was a complicated claim as my dog had a previous medical condition however once the claim was in I was kept upto date every step of the way with my dogs claim but money was dealt directly between petsure & Vets. Reviewed on: 12th October 2022

Great insurance

5
Although I’ve not luckily had to claim for Bella Petsure provides cover for different needs including dental treatment which many insurances don’t provide. English call centre which is not the case for Petplan. Reviewed on: 12th October 2022

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